Medical Assistant Service Representative

Tiara Jefferson

Phone: 702-***-**** Email: *************@*****.***

SUMMARY:

Organized and proactive self-starter seeking a position in the medical field that allows use of exceptional time management, communication, coordination, and problem-solving skills. I am very friendly, positive, enthusiastic and possess strong work ethics.

HIGHLIGHTS:

Patient Scheduling

Strong Leadership Skills

Patient Education

Insurance Verifications

Accurate Reports/Record Keeping

HIPAA & JCAHO Knowledge

Medical Office Management

Excellent Communication/Presentation Skills

EXPERIENCE:

Signal Health Group July 2018 – Current

Medical Operations Assistant Las Vegas, NV

Scheduling Docs at Home Patients

Visiting Docs at Home patients

Insurance authorizations

Participate, as appropriate, with management in advertisement and scheduled event.

Assist management with daily center operations to include development of new advertisement and marketing strategies, creating relationships with medical facilities and creating strategies for improvement

Requesting lab work for pre op evaluations

Cedar-Sinai Urgent Care July 2017 – July 2018

Patient Service Representative II (PSR) Playa Vista, CA

Answering incoming telephone calls

Scheduling and authorization for appointments

Coordination of procedures/tests and other ancillary services

Patient check-out and re-scheduling of follow-up appointments

Training for new PSRs

Insurance verification

Chart/medical records preparation

Advanced Orthopedics and Sports Medicine April 2017 – June 2018

Medical Assistant Las Vegas, NV

Rooming and triaging patients

Recording and documenting with EHR

Clinic schedule preparation

Procedure and medication prior authorizations

Workers compensation case handling

Assisting with various back office duties as requested

Advanced Orthopedics and Sports Medicine May 2015 – April 2017

Front Office Administrator Las Vegas, NV

Patient check in

Collecting co pays & deductibles

Inputting new patient demographics

Scanning, answering phones, scheduling appointments for multiple doctors and offices

Totaling daily office income and maintaining incoming referrals

EDUCATION/CERTIFACTION:

General Education Courses / Current

Clark County Community College-College of Southern Nevada

Diploma / Jun. 2015

Palo Verde High School

Reference available upon request.

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