Customer Service Night Supervisor

MICHAEL GRIFFITHS

*** ***** *****, ********* *** Cell# : 1-540-***-****

Fredericksburg, Virginia. Email: *****************@*******.***

zip code: 22406

Professional Summary

Dedicated Industrial professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand.

skills

Supply monitoring

Desktop and laptop computers

effective customer communication

Microsoft office

Supply ordering and maintenance

Work history

Supervisor (Head of department)Industrial Arts

Tarrant High School, Kingston, Jamaica 09/2007 to 08/2022

Kept up to date with styles, industry standards and techniques to provide optimal aesthetics services .

conducted consultations to understand clients desired outcomes and demanded

maintained full stock of inventory and properly clean department.

trained students to meet industry standards and practices.

trained staff members to perform inventory management, customer service and maintenance.

Night supervisor

Pepsi cola, Kingston, Jamaica 09/2001 to 08/2003

observed each team member to carry out duties and provided constructive criticism.

assigned each member of 2 person team with specific daily tasks and responsibilities.

trained staff members to perform inventory management, customer service and maintenance.

upheld safety standards and environmental disposal protocols.

Supervisor(cabinet making)

Greendale furnishing company 09/2004 to 08/2013

tended to machines, troubleshoot malfunctions and completed basic repairs to keep equipment fully functional and well maintained.

managed maintenance activities, supervised staff and inspected equipments.

inspected work done daily.

trained staff members to perform inventory management, customer service and maintenance.

upheld safety standards and environmental disposal protocols.

Education

Bachelor Degree / General Technology(construction management) 08/2008

University of Technology, Jamaica

Diploma( Industrial Arts) Building construction and cabinet making 08/2003

Mico University, Jamaica

High school diploma (carpentry and cabinet making) 08/1997

Norman Manley High School, Jamaica

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