Assistant Coordinator Office
Resume:
Regina Rich
**** ********** ****, *** *****, CA *2139
******.****@*****.***
OBJECTIVE
Seeking a Front and/or Back Office Assistant position where I can combine my excellent organizational, interpersonal and patient care skills as well as my extensive experience in the financial services industry with my passion for health care in order to serve my community in a meaningful way.
SKILLS PROFILE
• Attended over 250 births in home, birth center and hospital settings
• Excellent record in providing individualized patient care in a luxury setting
• Proficient in paper and several electronic medical record systems
• Strong background in front and back office in a busy high end birth center setting
• Commitment to providing excellent care to women and families in all aspects during the childbearing year and beyond
• Superior negotiating skills
• Knowledge of and experience with prioritizing heavy workload and meeting all deadlines
• Excellent filing and organizational skills
• Firm grasp on HIPPA compliance
• Adapts easily to any work environment
• Ability to manage several different, and often conflicting, interests to meet a common goal
• Quickly learns and integrates new job duties
• Strong customer-relations background both face to face and via telephone
• Satisfactory completion of 1 year of didactic and clinical Registered Nursing Program including mother-baby, community, psychiatric, geriatric, pediatric and low acuity medical-surgical rotations in and out of the hospital setting.
EDUCATION
Diploma – High School 1999
Victory Academy, Jay, FL
Registered Nursing - on hiatus
Santa Ana College, Santa Ana, CA
2013
EMPLOYMENT HISTORY
Back Office/Primary Birth Assistant/Doula Internship and Birth Assistant Coordinator/Class Facilitator
South Coast Midwifery and Women’s Health Care, Irvine, CA
• First point of contact for clients upon arrival for appointments
• Reception and scheduling
• Tours and orientation to the facility to prospective clients, employees and various outside entities
• Set up and closing of GYN, prenatal care and birth rooms
• Training and continuing education of birth assistants and Doulas
• Updating of Policies and Procedures concerning Back Office, Doula Internship and Birth Assistant training, duties and qualifications
• Facilitation of Baby Care and Birth Details classes to clients
• Maintained inventory and vender relationships in complicated situations of low supply
• Collection and processing of lab specimens including venipuncture, and urinalysis
• Set up for various sterile and non-sterile procedures including IUC placement, SROM checks, Foley Catheter inductions, IVs, NSTs, etc.
• Coordination of intern doulas from hiring through completion of the SCM Doula Internship Program
• Maintained a good report with patients and staff
• Answered patient questions at my knowledge and skill level in order to give clients expedited care and freeing CNMs for more urgent needs
• Assisted midwives at births in all aspects including contraction timing, FHTs, NRP and physical and emotional support for the mother and family
Funder/Escrow officer/Post-Closing Coordinator. 2005-2008 2007-2022
Axiom Mortgage Bankers Corporation, Tustin, CA
• Drew loan documents for correspondent loans with a tight deadlines.
• Managed loan process from the signing through purchase of the loans by the investor.
• Stayed on top of industry trends and new legislation to keep the company in compliance.
• Coordinated investors, notaries, clients and other involved companies to insure smooth, on time funding.
• Carried out final quality control and assured the company swift sale of loans to investors
• Consistently met deadlines with minimal supervision.
• Insured timely and accurate disbursements of loan proceeds to clients.
• Responsible for daily reconciliation of bank accounts for the Escrow Division (National Settlement Services, Inc.)
• Negotiated pricing and conditions of the sale of loans with investors on behalf of the company. REFERENCES
Lorri Walker
Director/Owner/Certified Nurse Midwife
South Coast Midwifery
6817 Quail Hill Pkwy.
Irvine, CA 92603
*****@*******************.***
Lindsey Holmes
Administrative Director
South Coast Midwifery and Women’s Health Care
6817 Quail Hill Pkwy.
Irvine, CA 92603
*******@*******************.***
Becky Leonard
Marketing Director (previous)
South Coast Midwifery
*****@*******-****.***
Brionna Wade
Office Manager
South Coast Midwifery
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