Scrum Master Qa Analyst

SUMMARY

Certified PMP/Safe Agile Manager worked within the healthcare, automotive, Commercial insurance, Banking domain.

Extensive experience in cross- functional Agile teams, including road- mapping, story mapping, release planning, story point estimation, retrospectives, integration of software development and other techniques that enable teams to iteratively deliver high value products and early feedback to stakeholders in an Agile framework.

Agile Events Facilitation

Facilitate contextual adoption of the Scrum Framework, including daily scrum, sprint planning, backlog refinement, sprint reviews & retrospectives, and other related team and intra-team meetings

Facilitate contextual adoption of Lean Thinking, including visualization and continuous optimization of delivery flow using the Kanban Method

Facilitate and participate in scaled events, including cross-team planning, delivery synchronization, and systems-level inspect & adapt

Worked in PI Increments Planning, Release Planning with Agile teams, Programs, and value streams

Worked on Definition of Done (DON) and Definition of Ready (DOR)

Planning

Prepare and facilitate quarterly, release, and sprint planning with the product owner and the team

Guide Feature and Story-level refinement to the Definition of "Ready" in preparation for the next quarter and upcoming sprints

Work with the team and Product Owner/Managers to maintain a healthy backlog and rolling short and mid-term planning for upcoming releases

Team Support

Able to put ego to the side and the "desire to control" the team by teaching and mentoring increasing levels of self-organizing behavior

Engage the organization to remove impediments to the team's ability to perform by working closely with the team and stakeholders, including product owners/managers, leadership, and other teams

Support communication of delivery progress, gaps, and obstacles with a wide variety of stakeholders; coach product owners/managers to play an active role in stakeholder engagement

Facilitate cross-team orchestration, tracking and following up with internal and external dependencies

Act as a buffer between external distractions and the focused environment the team needs to be successful. Where beneficial, protect the team and minimize disruptions

Forms and guides teams to high performance by helping the team navigate interpersonal conflicts, challenges, and opportunities for growth. Create and sustain an environment of psychological safety and trust among team members, and between the team and the larger organization

Works with team to co-create and refine team working agreement, definition of "ready", and definition of "done"

Encourages brainstorming, creative thinking, open minds, equal voice, and perspective sharing. Encourages the team to be confident and courageous, thinking outside the box.

Collect and share transparent team metrics with teams, recommend new metrics for the team's context, and foster continuous improvement conversations using metrics

Advice and Guidance

Coaches the team on Lean, Agile, and Scrum principles with a goal of continuous improvement. Able to subtly observe team dynamics, recognize strengths and growth opportunities of individual team members and her/himself, and invite team members into coaching conversations to inspire learning and growth.

Promote teamwork to enable Lean flow of value and achieving sprint goals

Participate in scaling Lean/Agile adoption throughout adjacent areas of the organization.

Experience

Country Financial Inc. – Scrum Master May 2020 – present

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations

Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive

Proactively define and implement communications mechanisms that meet the needs of individual team members and project stakeholders at all levels.

Built and utilized reporting systems to keep customers and management in loop with latest information. Worked effectively with multiple Scrum teams both internally and offshore.

Track and report Scrum team velocity and manage Sprint capacity Coordinate dependencies between teams with other Scrum Masters.

Worked with offshore cross function team to address their queries and providing resolution

Utilizing Agile Project Methodology with JIRA and Confluence

Coca Cola Company USA – Scrum Master Aug 2019 –May 2020

Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline Investigated and corrected or escalated project problems.

Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

Develop and maintain a solid partnership with key project and business stakeholders and work collaboratively towards a common goal Work closely with project owners in backlog management and continuous delivery of features.

Guide the team and organization on how to use Agile Scrum practices and values Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo, and decision-making processes to ensure quick inspection and proper use of adaptation processes.

Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

Managed project scope to ensure delivery was compliant with scope commitment.

Tracked and managed product backlog, burndown metrics, velocity, and task breakdown. Addressed problems through risk management and contingency planning.

Mercedes-Benz USA—Scrum Master Mar 2019 Aug 2019

Understand the value of commitments to delivery made by the development and QA teams

Clearly communicate impediments, dependencies, timeline threats, development metrics, and other development concerns.

Actively involved in technical matters thus finding gaps and ensuring Product Owner involvement in business decisions and description of the business flow.

Provide visibility of team status and issues to senior management Promote a collaborative team environment that fosters creativity and innovation Promote continuous team improvement, measure the team, and help the team and individuals measure themselves

Assisting Product Owner in refining Stories on daily basis with the participation of all cross-function teams. Coordination with offshore lead daily.

Assist with internal and external communication and with improving transparency Forecast sprint iterations with the Product Owners and concerned business partners Help teams to clarify goals and activities to be on-track

Keep the teams focused - shield the team from outside distractions and interferences

Anthem Inc Insurance—Scrum Master Apr 2017 to Feb 2019

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction. Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with the outcome resulting in enhanced performance.

Track and communicate team velocity and sprint progress to all affected teams and management.

Remove obstacles for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. The customer provided positive feedback. Ensuring that goals, scope, and product domain are understood by everyone on the team

Work with the team and Product Owner/Manager to maintain a healthy backlog and plan upcoming releases

Coordinate with the release manager on environment setups & maintenance, code deployments, and production releases Encourages brain-storming and creative thinking. Encourages team to be confident and courageous, thinking outside the box

Able to observe team dynamics, recognize strengths and weaknesses of individual team member's contributions, and coach them to improve.

SunTrust Bank—Scrum Master Mar 2015 to Mar 2019

Extensive experience facilitating scrum meetings, sprint planning, and assisting Product Owners with backlog

prioritization Excellent communicational skills (stakeholder management, negotiation, facilitation, influencing) including strong skills in active listening to improve team effectiveness and performance.

Dedicated professional towards meeting project deadlines in a timely manner

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Building a trusting and safe environment where problem can be raised without fear of blame, retribution, or being judged, with emphasis on healing and problem solving.

Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision-making, and conflict resolution.

Experience working with JIRA and Confluence

Coached team members on agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.

Drive continuous improvement through the facilitation of retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher-level function

Capital Group -Consultant Jan 2015 to Mar 2015

Involved in the activities that include preparation of Test Strategy, Test Approach documents, Test Plans, Project Proposal, Effort Estimates, Resource Estimates, Work Breakdown Structure, Quarterly Update Reports and Project Closure Reports.

Experience in Data Analysis, Data Validation, Data Cleansing, Data Standardization, Data Verification and identifying Data mismatch Experience of working in Agile environments using Scrum, Participate in daily Scrum

Verified data transformation from source to Target works as expected Verified that expected data is added to the target system.

Data Comparison, Data Verification and Validation using Excel and SQL queries

Experience in working in Agile projects and JIRA tool

Experience in ETL tools like Informatica.

Experience in the SDLC process with a focus on test planning, test execution, and defect management.

Hands on Test Execution and test data preparation in the areas of ETL and Analytics

NIKE-COUSULTANT OCT 2014 to JAN 2015

Interacting with the business analysts to get the business Requirements, reporting needs, and creating Business Requirement Document. Created detailed Test Plans from Business Requirements/Specifications for QA and User groups.

Accessed logical data models, physical data models, and workflow diagrams for test case design.

Created test data, developed/executed test cases for System Integration, Regression, and User Acceptance testing.

Reported and prioritized defects using Track Record and coordinated with Vendor developers in defect management analysis.

Utilized SQL to create scripts and extract data used in system data validation, preparing functional documentation according to required software features. Created test data, developed/executed test cases for System Integration, Regression, and User Acceptance testing

MBNA BANK-SENIOUR QA ANALYST DEC 2013 to OCT 2014

Identify the Test Scenarios based on the Business Requirement Document (BRD) and obtain sign-off of the Test Scenario document from the respective business owners

Defined and implemented Testing Practices including Test Strategy and SCRUM Testing Process Workflow for Subdirectory using Agile QA methodology

Created application independent test automation framework using Keyword Driven approach for reusable and modular test scripts

Used HP Quality Center 9.0 for Defect Tracking, Organizing, Managing, Planning and Executing the Tests

Conducted data driven testing using QTP to conduct backend testing

Planned all QA activities including Sanity, Functional, Regression, Compatibility, Integration, performed website testing to test Links and security issues

Designing and Developing the Industry best and the Cost-effective Key Word Driven Framework for QTP

QTP scripts were generated and called different functions and checked for different properties for the recorded objects. Synchronization functions, wait functions were introduced in the scripts

Creation of Requirements to Test cases traceability in Quality Center for each release.

Used different joins on the tables to retrieve information from different tables in database to check the database on a regular basis using SQL queries

Logging and tracking defects and measuring the testing effort and the quality of the software by creating reports in Quality Center

Monitor releases and builds going out to production and track production bugs over time

Performed System Testing before the application went into staging & production

Verify all projects have undergone at least two complete cycles of testing (all test cases executed) for the alpha and final release testing milestones

Requirements for staffing, back-end testing, and automation testing are identified

Certification

PMP Certified

SAFe Certified

Certified Scrum Master (CSM)

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