Steven Ratsamy
Murrieta, CA *****
******************@***********.***
To obtain an entry office support service position that will allow me to utilize my technical, organizational, and communication skills within today's work environment.
Authorized to work in the US for any employer
Work Experience
Manager/Nail Technician/costumer service/
Bella nails and spa - Lexington, SC
June 2016 to October 2019
Greetings customer/ open & close shop / cash handling/
office service and Records
DTI Global - Atlanta, GA
January 2015 to June 2016
Responsibilities
admin service need and filing and copy and scanning and image review
Records Specialist/Medical
LPL Financial - Charlotte, NC
July 2009 to April 2013
Provided support to several business units, accurately sorting, opening, and prepping high volume of mail.
• Input data into imaging system, including account numbers, document type, and classification.
• Index date for scanned images into imaging system. (Captiva/BPM)
Center Customer Service Coordinator
Kinko - Morrow, GA
March 2006 to June 2009
Provided customer service, anticipated customer's needs, and suggested alternatives for problem solving situations.
• Followed copying protocol (copyright law, confidentiality, and careful handling of original documents).
• Performed multiple tasks at the same time, using automatic equipment capabilities.
• Troubleshoots routine equipment problems.
• Took customer's orders, gave pricing information, performed consultative selling to customers, and explained the benefits of digital printing technology.
• Directed work of other team members and deferred decisions involving changes in center procedures to center manager and/or assistant manager.
Copy/Print Center Expert
Staples - Atlanta, GA
February 2002 to February 2006
Monitored Copy & Print Center operations; ensuring adherence to all company programs and procedural compliance.
• Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters.
• Ensured an inviting environment for the customers by maintaining a neat and clean Copy & Print Center.
• Partnered with CPC Manager and /or GM to effectively build relationships with top customers.
• Responded and resolved customer's requests and concerns.
Education
Associate's in Business
Devry University - Atlanta, GA
September 2006 to October 2007
College Prep
Jonesboro High School - Jonesboro, GA
August 1996 to May 1998
Skills
• Office Administration
• Nail Care
• Administrative Experience
• Cash Handling
• Financial services
• Sales
• Communication skills
• Customer service
• Data Entry
• Management
Additional Information
Summary of Skills:
• Eight years experience within customer service, data entry, and operation of office equipment.
• Capable of operating photocopy, binding, and other auxiliary equipment.
• Extremely detailed oriented and able to work with minimal supervision.
• Proficient in MS Word, Excel, and Works within office environment.