Customer Service Shipping Coordinator

Wesley Johnson

Lawrenceville GA ***** 678-***-**** **********@*****.***

Logistics Coordinator

Safety-minded and detail-oriented self-starter with in-depth, hands-on logistics and business services coordination experience. Versatile and resourceful with strong organizational and team development / leadership skills. Highly proficient in anticipating and addressing customer needs. Trusted collaborator leveraging lead-by-example approach and can-do attitude to earn the trust and respect of clients, vendors, and staff.

Areas of Expertise:

Shipping & Receiving Vendor Relations Customer Service Inventory Management

Time Management Team Supervision Relationship Building

Professional Experience

CBRE, Alpharetta, GA April 2019 - Present

Business Service Coordinator, Change Healthcare Account,

Managed mail room, deliveries, and outgoing bulk mail. Assisted FM with vendor relations, conference room bookings, office supervision, customer service and tenant inquiries / issues. Maintained office copiers, including providing ink replacement and repair.

BENCHMARK TECHNOLOGY GROUP, Alpharetta GA 2016 - 2018

Shipping Coordinator

Supervised shipping of domestic and international orders via UPS, FedEx, DHL, LTL, and local courier. Managed inventory and ordering of supplies. Leveraged RF scanner to created packing slips, masters packing slips, and custom reports for international shipping. Built and maintained productive business relationships. Forklift certified.

NIDEC ELESYS, Suwanee, GA 2014 - 2016

Receiving Clerk

Utilized RF scanner to create packing slips, master packing slips, and custom reports for international shipping. Used SAP software for receiving and inventory control.

A.S.A.P TECHNOLOGIES, Buford, GA 2013 - 2014

Receiving Clerk

Performed all facets of shipping and receiving utilizing UPS / FedEx software, made BOL for LTL carriers. Prepared certificates of compliance for materials in adherence to ISO regulations. Assisted customers and provided inventory control once a month. Received materials and executed proper process of verifying and inputting information in system.

THERMO FISHER SCIENTIFIC, Suwanee, GA 2006 - 2013

Receiving Clerk

Controlled stocking, staging, sorting, picking materials and freight. Handled loading and unloading of trucks and served as certified hazmat shipper and packer. Processed shipping notes for customer billing.

Education

Coursework, Davenport University, Grand Rapids, MI

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