Mariam Al-Thaaqib
Indianapolis, IN *****
*****************@******.***
Actively seeking a role in front office assistant, customer service data entry, and call-center, office or home- based, that utilize my best organizational skills in customer service, and team leadership. My goal is to align quickly and contribute to the success of the organization.
Work Experience
Front Office Assistant/Receptionist
Private office - Indianapolis, IN
January 2019 to Present
• Maintaining the filing system
• Perform data entry and bookkeeping tasks.
• Greet visitors and clients as well as answer incoming calls. Monitor office inventory, ordering supplies as needed
• Schedule travel arrangements and professional appointments using a calendar application.
• Run insurance for medicare and medicaid
Home Health Aide
ComForCare - Indianapolis, IN
January 2017 to January 2019
• Maintain clean and well -organized environment for client happiness and safety.
• Service clients transportation needs and other personal our household needs. Including maintaining documents, and files and creating budgets in lists, recording medical history, services, issues, and complaints.
• passing meds and assisted clients with bathing, dressing and compassionate care Customer Service Representative
Kelly Services - Indianapolis, IN
January 2013 to January 2017
• Provided excellent customer service and administrative support to management in a high- volume inbound and outbound call center. Manage data base.
• Conduct account research general analysis in order to assist customers. Ability to prioritize and multitasks
• Listen carefully to problematic customer concerns, maintaining calm friendly demeanor
• Partner internally to create a seamless experience for our customers and resolve potential issues. Providing policy and service information
Education
High school diploma in Business
Liberty Christian High School - Seymour, IN
February 2012 to January 2013
Skills
• ~ Written & Verbal Communication
• ~Strong work ethic
• ~ Building & Maintaining Relationship
• ~Self-management skills
• ~Computer skills
• ~Teamwork and collaboration
• Assistant Manager Experience
• Event Planning
• Home Care
• Microsoft Powerpoint
• Microsoft Outlook
• Inventory Control
• Office Administration
• Bookkeeping
• Administrative Experience
• Office Management