Customer Service Janitorial

Mariah Moore

Spring Valley, CA ***** • 1-619-***-**** • **************@*****.***

Professional Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Skills

Customer Service

Cash Register Operations

Punctual and Dependable

Reading Comprehension

Physical Strength and Stamina

Active Listening

Credit Card Transaction Processing

Customer Needs Assessments

Customer Orders

Attentive Service

Janitorial Duties

Surface Polishing

Efficient Service

Adaptable to Changing Needs

Reaction Time and Speed

Work History

Server/Cart Girl, 06/2018 to 08/2022

Mount Woodson Golf Club – Ramona, CA

Conducted regular restroom checks to promote well-stocked consumables such as paper towels and bath tissue.

Assisted co-workers in restocking and conducting inventory of store. Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.

Assisted with customer needs by providing back-up cashier services and carrying out purchases to vehicles.

Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales. Checked identification for minimum age for sale of alcoholic beverages. Bussed and reset tables to keep dining room and work areas clean. Cultivated warm relationships with regular customers. Explained menu items and suggested appropriate options for food allergy concerns. Answered customers' questions, recommended items and recorded order information. Inspected dishes and utensils for cleanliness.

Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Education

High School Diploma : 06/2015

Diego Valley Charter

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