MAXWELL
KLUM
*** ** **** **, **** Lauderdale, **304
***.*.****@*****.***
PROFESSIONAL SUMMARY
Proactive and knowledgeable hospitality professional offering a history of success in high-volume dining environments. Talented trainer and problem-solver ready to support employees and create exceptional guest experiences. Seeks every opportunity to improve processes and streamline team activities. Looking forward to making your business better!
SKILLS
● Complaint resolution ● Server monitoring ● Event setup
● Dining oversight ● POS operation ● Section oversight
● Alcoholic beverage sales ● Table bussing ● Table setting
● Point of sale systems ● Hospitality and accommodation ● Cleaning and sanitizing
● Guest relations ● Conflict management ● Employee discipline EXPERIENCE
Server
Timpano Las Olas, Fort Lauderdale Aug 2022 - Current
● Experience working in a fine dining atmosphere with a focus on Italian cuisine.
● Knowledge of a variety of wines and cocktails.
● Ability to sell and explain exquisite dishes to provide an excellent dining experience.
● Delivered food and beverages to appropriate tables in a timely manner.
● Aware of basic food allergens and procedures.
Server / Bartender
Milk Money Bar and Kitchen, Fort Lauderdale, FL February 2022 - Current
● Received training in bar operations and procedures, including crafting cocktails and guiding customer decisions.
● Alcohol and Food Safety Course Certification.
● Experience crafting cocktails to both menu and customer specifications.
● Coordinated both the main and service bar efficiently, ensuring all orders were completed timely.
● Supervised bar and restaurant closing operations to ensure side work completed efficiently and completely.
● Encouraged teamwork and communication in the restaurant by leading by example. Server
Prezzo, Boca Raton, fl Jan 2022- March 2022
● Followed safety, sanitization, and food handling guidelines.
● Delivered food and beverages promptly and elegantly to customers.
● Processed credit card transactions, gift cards, and cash transactions using company POS system.
● Kept food service and preparation areas clean and neat.
● Provided exceptional customer service, up-selling dishes and cocktails when appropriate. Head Server
Ah pizz Wayne, NJ
April 2021 - Jan 2022
● Trained and mentored new servers, bringing each up to speed quickly on policies, procedures, and strategies for team success.
● Enabled full coverage of each shift's tasks with effective scheduling and skilled delegation of table assignments.
● Educated serving staff on safe alcohol service requirements, using role-playing to reinforce strategies.
● Assisted with planning and execution of events, coordinating servers and schedules to handle demands.
● Followed safety, sanitization, and food handling guidelines.
● Delivered food and beverages promptly to customers.
● Processed credit card transactions, gift cards, and cash transactions.
● Kept food service and preparation areas clean and neat.
● Coordinated table assignments and arranged tables for groups.
● Reconciled cash tills in kitchen and bar areas as part of closing duties.
● Explained new menu items, seasonal, and daily special details. Server
The Yard Haledon, NJ
February 2021 - June 2021
● Processed credit card transactions, gift cards, and cash transactions.
● Followed safety, sanitization, and food handling guidelines.
● Memorized menu additions, changes, and limited offerings.
● Coordinated table assignments and arranged tables for groups.
● Supported bussers with table-cleaning during high-volume shifts.
● Reconciled cash tills in kitchen and bar areas as part of closing duties.
● Kept food service and preparation areas clean and neat.
● Prepared hot, cold, and mixed drinks for patrons, including chilling bottles of wine. Server
Kafe Neo Totowa, NJ
January 2019 - January 2021
● Increased bill totals by suggesting drinks, desserts and other add-on purchases.
● Supported team consistently, helping with hostess, food delivery and bussing needs.
● Satisfied customers with fast, friendly and knowledgeable support.
● Enhanced team efficiency with well-stocked stations and efficient side work.
● Followed safety, sanitization, and food handling guidelines.
● Processed credit card transactions, gift cards, and cash transactions
● Coordinated table assignments and arranged tables for groups. Server
Maggies Town Tavern Little Falls, NJ
August 2016 - March 2019
● Trained new servers in company policies, guest service standards, and best practices.
● Kept food service and preparation areas clean and neat.
● Explained new menu items, seasonal, and daily special details.
● Coordinated table assignments and arranged tables for groups.
● Entered orders into POS to coordinate with kitchen staff.
● Supported team consistently, helping with hostess, food delivery and bussing needs.