Name: Joanne Walker

Location: Piscataway, NJ

Availability for Interview: Immediate

Availability to Start: Immediate

Education:

Bachelors Degree in English from State University of New York - Albany

Training Experience:

Assisted with documenting migration task aids and training resources. Processed training assignments and ran reports. Designed and developed e-Learning training materials for distribution. Tracked local training to completion, and maintain KPI’s. Maintained documentation related to GMP training for the US Commercial Operation throughout the required retention period. Created and maintained training curricula. Recognized and resolved training discrepancies.

LMS Experience:

Assisted with content migration by transferring course content from legacy LMS in ComplianceWire to Success Factors. Managed user accounts (create/modify/disable) in the learning management system (LMS, Compliance-wire). Created curricula, assignment groups, training items, courses and assigned training in the LMS.

Skills:

MS Office

Snag It

SAP

JD Edwards

Coursemill

Success Factors

Compliance Wire

Work Day Learning

Professional Experience:

BMS - Summit, NJ Sep 2020 – Present

Training Analyst

Execute documented migration tasks, moving content to a new environment while adhering to best practices

Provided training for drug safety and worked with SMEs to ensure drug safety training is effective.

Supported process owners In Drug safety with controlled documents

Assist with documenting migration task aids and training resources

Assist with content migration by transferring course content from legacy LMS in ComplianceWire to Success Factors

Support R&D with tracking of reports

Verify and report on data between LMS systems

Conduct data verification for training entries made with the LMS

Process training assignments and run reports within the LMS

Manage day to day administration tasks timely

Perform other projects as assigned

Assist with eDMS

Assist with the maintenance and filing of the completed and verified training records.

Bayer - Morristown, NJ Jun 2019 – May 2020

Training Analyst

Developed and maintained learning plans for import into the LMS

Designed and developed e-Learning training materials for distribution via the LMS including effectiveness checks

Developed materials for training and provided training for drug safety

Viewed content and run reports from the LMS related to US Quality training program

Tracked local training to completion, and maintain KPI’s

Maintained documentation related to GMP training for the US Commercial Operation throughout the required retention period

Acted as the point of contact between US Quality and the Commercial Organization regarding the GMP training program

Responded to inquiries and requests for support received via the US quality mailbox.

Celgene - Summit, NJ Nov 2017 – May 2019

Training Analyst

Managed user accounts (create/modify/disable) in the learning management system

(LMS, Compliance-wire).

Created curricula, assignment groups, training items, courses and assigned training in the LMS

Provided LMS administrator support, and troubleshoot issues, as needed

Provided training reports ad hoc

Created and maintained training curricula; and user groups for supported areas and assigned accordingly

Worked with functional experts across departments to identify development needs and assisted with the development of materials and training sessions

Managed the archive of learning programs and materials

Provided additional coordination and administrative support for Work Day Learning projects

Recognized and resolved training discrepancies.

BASF - Florham Park, NJ Oct 2016 – Dec 2016

Training Coordinator

Managed employee registration and apply cancellation process

Responsible for facility reservations and coordinated room- setup, as well as technology with site contact

Updated LMS crediting attendance

Leveraged various technologies for knowledge-base and other reference materials to facilitate logistics

Booked conference rooms and maintained training calendar

Performed data collection for tuition reimbursement.

Barnes and Noble Inc - New York, NY Sep 2012 – Jun 2016

Learning and Development Administrator

Managed course catalog on the Learning Management System

Assisted Instructional Designers with implementation of LMS system

Migrated learning packages such as AICC files from third party vendors to LMS

Maintained version control and accurate course descriptions for enrollment and assignments

Supported course designers in the areas of multimedia storage, course cloning, copying, retrieving and set up processes

Managed the Learning Center

Configured, managed, and documented the LMS reporting environment

Prepared and updated documentation for new and existing systems

Uploaded Scorm compliant content

Maintained current knowledge of relevant technologies as assigned

Managed the Learning Admin email box and responded to inquiries, suggestions and problems reported

Logged and categorized reported errors to identify software bugs

Verified daily data feed from People Soft and researched issues Created user accounts as needed

Reset LMS passwords.

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