Clerical Administrative Assistant

Entela Parga

** ********* ****, ******* ** *****

857-***-**** ● ******@*****.***

QUALIFICATIONS & SKILLS

● Experienced working as an administrative assistant at Kevin O’Grady School, Early Intervention Program, and Medical Offices

● Strong oral and written communication skills, excellent customer service skills

● Multilingual: English, Albanian, Italian, basic Spanish

● Proficient in Microsoft Office Business Application, including Word, Excel, PowerPoint, Google Docs, PowerSchool, Esped, and DPH Database.

PROFESSIONAL EXPERIENCE

Executive Assistant to Principal and Program Directors October 2019-Present NorthShore Education Consortium-Kevin O’Grady School

● Provide and coordinate day-to-day management of all executive work.

● Esped- IEP meeting, prepare all the paperwork for the Program Directors

● Schedule and coordinate meeting using Google Calendar, Zoom, Google Meet

● Generate correspondences via e-mail, fax, scanner to staff and Districts.

● Greet parents, students, staff, and other guests on a daily basis.

● Process and check Medicaid forms for all the students.

● Process and record students attendance, staff attendance

● Enroll new student into the PowerSchool database, Filemaker, Google Drive, and Esped

● Send enrollment packets to the existing and new families, progress reports to the district and families.

● Other duties assigned by the school Principals and Program Directors Special Education Administrative Assistant April 2016-October 2019 NorthShore Education Consortium-Kevin O’Grady School

● Provide and coordinate day-to-day management of all administrative work.

● Schedule and coordinate meeting using Google Calendar.

● Generate correspondences via e-mail, fax, scanner to staff and Districts.

● Prepare, order and track all office supplies.

● Greet parents, students, staff, and other guests on a daily basis.

● Process and check Medicaid forms for all the students.

● Process and record students' attendance.

● Enroll new students into the PowerSchool database, Filemaker, and Google Drive.

● Send enrollment packets to the new families, progress reports to the district and families.

● Filing, copies, opening new charts, discharges.

● Other duties assigned by the school Director and Assistant Director.

● Internship 750 hours at Preschool Special Education classroom. Administrative Assistant/Teaching Assistant June 2009 - 2016 CRITERION CHILD ENRICHMENT INC. Malden, MA

● Direct and review work of administrative support and billing personnel

● Developed and implemented preschool curriculum, including academics, arts, and physical activity

● Assisted lead teachers in cleaning the classroom and preparing for all activities

● Provide administrative support including payroll, purchase office supply orders, and employment applications

● Answer multiple phone lines as an intake coordinator to receive referrals, maintains calendar and schedule appointments, verify health insurance and billing information

● Enter client data into DPH Early Intervention Database

● Greet arriving parents and children and assist Team Leader as needed Preschool/Kindergarten Teacher-Internship -250hr Sept 2013 – May2014 WEBSTER PUBLIC SCHOOL Everett, MA

● Developed and implemented preschool curriculum, including academics, arts, and physical activity

● Supported students individually and in flexible groupings with activities and assignments to reinforce academic concepts Entela Parga

10 Priscilla Road, Beverly MA 01915

857-***-**** ● ******@*****.***

● Collaborated with teachers and parents to ensure a safe, healthy learning environment for all children

● Addressed behavioral challenges and special needs of students with patience and compassionate understanding

● Assisted lead teachers in cleaning the classroom and preparing for all activities Administrative Assistant, Medical Secretary 2007 - 2009 PETER E. MASUCCI, M.D.P.C. Everett, MA

● Greeted patients and visitors, scheduled patient appointments, readied patient charts, and collected copayments

● Scheduled appointments with physicians and labs, including x-rays and other diagnostic testing as ordered by doctor

● Triaged incoming patient calls

● Performed data entry and managed confidential medical records using AthenaHealth software

● Verified insurance and copayments through the REVS system and calls to other insurance providers

● Handled all billing and patient balances using computerized system

● Provided clerical administrative support including printing, filing, copying, shredding, etc. EDUCATION

● Bachelor of Arts and Science in Early Childhood Studies Cambridge, MA Lesley University. 2017

● Associate’s of Arts (AA) in Early Childhood Development Studies Bunker Hill Community College, 2014 Charlestown, MA Coursework included: Early Childhood Education, Special Education, Family & Community Studies, and Psychology CERTIFICATIONS

● Medical Office Skills and Medical Terminology Certificate

● Jewish Vocational Service, 2005 Boston, MA

● Medical Billing and Coding Certificate

● Boston Career Institute, 2009 Malden, MA

● CPR and First Aid Certification Malden, MA

● Criterion – Medford EIP

● Infant, Toddler, and Preschool Teacher Certification Boston, MA

● Bunker Hill Community College, 2014

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