Medical Assistant Administrative
Resume:
Lourdes Capacette
Bronx, NY *****
****************@*****.***
Objective: To obtain a challenging position that will help me further my career. This position should have many opportunities for an aggressive, dedicated individual with the leadership abilities needed to advance.
EDUCATION:
Monroe College, Bronx, NY 2020 - 2021
Associate of Applied Science in Business Administration
Enrolled:
Capella University NY 2022 - Dec 2022
BS in Business, Business Administration
Experience:
Workmen’s Circle Dialysis, Bronx, NY July 2015 - Present
Administrative Assistant
Plans and organizes a social service program according to needs of the resident and policies. Maintain accurate logs of admissions, discharges and hospitalizations
Manage Human Resource and payroll accounts, audits monthly and provide administrative support to the Head of HR including management of calendar
6 years knowledge of SmartLinx, HRIS
Hire staff, prepare documents and verification
Assist employees with inquires during annual open enrollments
Help benefits department resolve general new hire
Manage 401k loans and enrollments
Crown web Entries, Covid - 19 reporting, DOH reporting, handling tracking of employees vaccination cards and accommodation requests due to Executive order Mandate for Government contractors
Assists in the coordination of resident admissions which could include tours, payer source verification, admission paperwork with individuals, coordinating with hospitals or other health care providers, etc. Setup patient transportation according to patient schedule and utilizes Motive care when indicated
Coordinates services with inter-disciplinary team members to ensure the facility is informed of changes in resident condition or needs
Completes routine assessments on each resident according to facility policy which could be during significant changes, quarterly, or annually
Answer phones, takes messages and directs to proper department/individual promptly Distribute mail appropriately. Create and setup new patient records in EMR, including but not limited to, registration, demographics and insurance
Create and maintain patient and staff schedule and status in EMR after consultation with Nurse Manger, Enter new patient data and panels setup in Laboratory system
Maintain unit patient schedule daily and communicate new admissions and changes with the unit staff and nursing home floors (when applicable dietary and rehab departments). Assist with laboratory works process: prepares slips, tubes, for routine and non-routine blood work
Track and coordinate redraw of labs not drawn or missed assist in centrifuging the blood or refrigerate specimens according to laboratory specification after draws are complete Pack box for specimens shipment to laboratory
Ensure adequate stock of stationary/office supplies / medication / dialysis treatment supplies and order as needed
Process deposits of checks received from insurance companies and transmits remittance advise to billing office
Serves as assistant to the Grievance Coordinator for the facility
Assembles and maintains a store of information on community resources and helps other staff to use these accordingly
Responsible for receiving referrals from outside agencies and coordination with inter-disciplinary team to determine appropriateness for admissions to facility
Performs other various duties as deemed necessary by the Administrator
Workmen’s Circle Dialysis, Bronx, NY July 2012 - July 2015
Social Services Secretary
Answer all incoming calls to the dept and route to the appropriate parties (7 social workers). Use of fax scanning and emailing daily
Schedule care plans for 500 residents weekly and mail out invitations to family
Reporting to web systems regarding resident’s admissions / survey monkey
Prepare LOA and resident out on passes
Manage important logs and keep up to date
Conducts in-service on social services for all staff as necessary
Coordinates the Resident Council and maintains records on the meetings per protocol
Refer residents / patients for home care services including working with home care agencies obtaining information
Westchester Medical Health Center, Bronx, N.Y. 05/09 - 04/11
Medical Assistant
Meet, greet, and interact heavily with clients and patients. Make appointments within the clinic,arrange meetings, and take messages
Maintain cleanliness and appearance of waiting area
Enter patient visits, record all payments and take vitals
Run patients medical insurances and verify patient eligibility including referrals for specialist
File medical claims and resolve any problems encountered
Accept and record all payments including credit cards
Obtain patients files and make sure all doctors notes, referrals, and insurance information are recorded and update
LANGUAGE SKILLS:
Bilingual in English and Spanish
COMPUTER SKILLS:
Proficient in Microsoft Word, Excel, and PowerPoint
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