Customer Service Manager
Resume:
Melanie Lucero
Manager/ Server
****************@*****.***
Tucumcari, NM, 88401
LOGAN HIGH SCHOOL
Logan, NM
Completed coursework towards High
School Diploma (Jan 2000)
EDUCATION
I'm some what familiar with Microsoft.
Need to be retrained alittle. I'm a very
fast learner!
ADDITIONAL SKILLS
Adaptable professional with 4.5+ years of experience and a proven knowledge of conflict resolution, customer
communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the Manager/ Server role at your company.
CAREER OBJECTIVE
MANAGER/SERVER
Dennys, Tucumcari, NM / Oct 2017 - Present
EXPERIENCE
Implemented management and communication
practices to promote talent acquisition and team
synergy.
•
Accomplished department objectives by managing staff and evaluating activities.
•
Reduced workplace safety or health hazards by
enforcing work practices and procedures.
•
Communicated plans and actions to meet
departmental goals.
•
Analyzed and resolved quality and customer service issues, recommending system improvements.
•
Coached and motivated team, driving sales and
delivering exceptional customer service.
•
Assigned, prioritized and delegated tasks and
responsibility to departmental employees.
•
Collaborated with staff to develop and carry out
processes, resulting in improved performance.
•
Orientated and trained employees, encouraging
confidence and helping individuals adapt faster to job roles.
•
References available upon request
REFERENCES
English, Beginner
LANGUAGES
Contact this candidate