Customer Service Crew Member
Resume:
Active listening Communication
Customer Service Problem-Solving
Time Management Collaboration
Teamwork Adaptability
Patience Flexibility
Experience
Babysitter Aug 2021 - Current
Babysitting - Kingsland, Ga
« Conducted fun, engaging and age-appropriate activities for children.
« Prepared food and fed children lunch and snacks before main meals.
* Monitored children's activities during playtime and cleaned dining areas after meals.
« Maintained constant presence during playful activities to keep children safe.
« Kept toys and play areas neat, clean and organized.
« Assisted school-age children with homework and school projects.
« Protected the children by educating them about safety, first aid and hazardous behaviors.
« Balanced rest with entertainment and responsibility to regulate the schedule of each
child.
« Planned age-appropriate activities and outings to promote social, physical and academic
development.
« Taught children study habits and assisted with homework to promote good academic
performance.
« Helped around house with kitchen clean-ups, general tidying and family laundry.
Crew Member Apr 2019 - Current
Wendy's - Kingsland, Ga
« Greeted customers to take food orders and provide information about menus.
« Washed pots, pans, dishes, utensils and other cooking equipment to eliminate bacteria.
« Stocked, cleaned and restocked workstations and display cases.
« Operated cash register to receive payment from customers in cash or credit card form.
« Volunteered to work unpopular shifts such as holiday and night shifts in support of team
members and business needs.
« Wrapped sandwiches, hot entrees and desserts for serving or takeout.
« Communicated with customers regarding orders, comments and complaints.
« Restocked serving stations to keep the team efficient and minimize customer service
delays.
« Engaged customers in friendly conversations to build loyalty to the restaurant and
encourage repeat visits.
« Monitored the dining area and employee work stations to quickly clean up spills and
restock supplies.
« Prepared bills for food, using cash registers, calculators and adding machines.
« Filled soft drinks, brewed coffee and prepared tea for customers.
« Collected trash from the dining room and returned reusable items like trays to the kitchen
for washing.
« Served prepared food and beverages directly to customers in dining area and managed
special requests.
« Cross-trained on all stations to fill in where needed and maintain strong service levels.
« Prepared and quickly delivered take-out food items and desserts to customers,
maintaining consistent quality.
« Resolved customer complaints, striving to have happy customer every time.
« Took orders and processed payments for dine-in, carry-out and drive-thru customers.
« Completed customer orders by packaging or traying the prepared food with utensils,
napkins and condiments.
« Engaged each guest warmly and with friendly demeanor to build an immediate positive
relationship.
« Cleaned glasses, dishes and fountain equipment frequently to maintain professional
appearance and food safety standards.
Education
High School Diploma May 2021
Camden County High School - Kingsland, Ha
« GPA3.5.
« Member, Suicide prevention club.
« Volunteer, HOSA.
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