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Administrative Assistant Customer Service

Location:
Lancaster, CA
Salary:
85k
Posted:
October 20, 2022

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Resume:

Lisa M. Sanchez

323-***-**** ads384@r.postjobfree.com https://www.linkedin.com/in/lisa-sanchez-8856545a/

Technical Recruiter with extensive experience in increasing organizational effectiveness, improving talent acquisition, and implementing process enhancements. Known for building employee trust, achieving results, and loyally supporting company goals and objectives. Track record of repeated success implementing best practices and establishing effective HR Departments from the ground up. Exceptional leadership skills to train, manage, coach and guide all levels of strategic partnerships that encompass overall business and business units.

PROFESSIONAL SKILLS

Human Resource Management

Project Management

Recruiting

Performance Management

Policy Development

Employee Mentoring

Evaluations

Benefits Administration

Operations Management

Employee Relations

Customer Service

Onboarding

EXPERIENCE / ACHIEVEMENTS

Sr. Engineering Recruiter

Artech LLC April 2022 - September 2022

Hired a broad range of positions from Engineering and Manufacturing departments within the United States.

Leveraged experience in recruiting using online boards such as LinkedIn, Job diva, Monster, Career Builder and Dice to enlist qualified candidates to fill Permanent and Long-term positions.

Managed staffing process, including updating career listings on job boards, conducting phone interviews, and reviewing policies and procedures with employees before job offer.

Sr. Engineering Recruiter

ASML December 2021 - April 2022

Implemented a recruiting strategy, which resulted in a talent pool of qualified professionals and a strong candidate pipeline.

Collaborated with other Human Resource functions in order to attract and hire talent that will help to sustain and contribute to the ASML culture.

Identified candidates through multiple sources including employee referrals, social networking sites.

Ensured regulatory aspects of the full cycle recruitment process is compliant with federal and state legislation.

Organized and maintained accurate employee files and appropriate pre-assignment paperwork.

Administrative Assistant

Antelope Logistics Ltd July 2019 - February 2020

Managed the Accounts Receivable/Payable, Payroll, Workers Comp and Payroll Taxes.

Handled invoicing, credit card reconciliation, bank statements, and bank deposits.

Assisted in dispatching trucks, and scheduling truck maintenance.

Business Development Specialist

Belcan January 2017 - November 2018

Led the recruiting process for Engineering, Aerospace, and Manufacturing departments within the West Coast region.

Leveraged experience in recruiting using online boards to enlist qualified candidates to fill vacant positions.

Managed staffing process, including updating career listings on job boards, conducting phone and in-person interviews, and reviewing policies and procedures with newly hired employees.

Maintained the Applicant Tracking System, reporting to each department on vacancies and human resource related issues.

Developed rapport with vendors and external partners during the recruiting process.

On Site Manager

Belcan April 2015 - January 2017

Utilized various resources including Monster, Dice, and LinkedIn to search and secure qualified candidates for positions.

Provided detailed coaching and assistance with potential candidates, guiding them through the full cycle recruiting process.

Partnered with hiring managers in various departments to obtain requisition requirements to decrease turnover rates.

Coached potential candidates on resume improvement strategies to clarify experience upon position offer.

Maintained monthly and yearly reporting metrics; analyzed and presented results to clients.

On Site Manager

OntimeStafing July 2013 - November 2014

Ensured compliance with company policies and procedures while managing the full cycle recruiting process, onboarding new hires as qualified candidates to fulfill vacancies as needed.

Assigned and conducted drug screenings, background checks, and assessments for new employees during onboarding process.

Processed weekly paperwork, including payroll, worker’s compensation claims, and evaluations.

Built effective source relations to attract applicants, conduct interviews, and decrease employee turnover rates.

Human Resources Administrator (contract)

Bayless Engineering & Manufacturing January 2012 - July 2012

Identified staff vacancies; recruited, interviewed, and selected applicants.

Conducted an average of 10 exit interviews per mouth.

Facilitated monthly strategic meetings to increase employee morale and productivity.

Served as liaison between management and employees; communicated suggestions and work-related issues.

On Premise Manager

Spherion LLC October 2007 - August 2011

Coordinated all aspects of human resources, including recruiting, staffing, payroll, training, and exit interviews.

Complied with all federal laws, including the Equal Employment Opportunity plan, consistent reporting, and reviews.

Ensured any issues related to payroll resolved within 30 days or less.

Created initiatives and corporate programs to resolve any employee relation issues in a timely manner and decrease turnover.

On-Premises Service Manager

Ultimate Staffing Services January 2005 - October 2007

Ensured all necessary pre-placement tests/checks were conducted prior to actual hire.

Processed and maintained log of employment requisitions.

Provided recommendations to hiring supervisors for hourly and salaried positions relative to continuing the interview process.

Staffing Consultant

Abbott’s Laborlink January 2004 - January 2005

Recruited direct placement and temporary employees for industrial clients.

Managed office with direct reports including payroll, customer service, staffing consultants and outside sales representatives.

ADDITIONAL EXPERIENCE

Human Resources Rep / On site Manager Staffmark, January 1999 - January 2004

Administrative Assistant Remedy, January 1997 - January 1999

EDUCATION

S.C.I.E.S Lancaster, CA

High School Diploma

Human Resources Professional

Driving Success Through Team Leadership, Relationship Development and Continuous Improvement



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