DOLORES METOYER

Humble, Texas ***** 832-***-**** ads34q@r.postjobfree.com

SUMMARY

A rewarding and challenging position in the Healthcare Industry, which will fully utilize my educational background, professional abilities and acquired expertise. Multi-talented and collaborative Administrative Coordinator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 20 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions. Resourceful Administrative Asst./Coordinator offers expertise in bookkeeping, administration and management.

SKILLS

File and data retrieval systems

Event coordination

Report writing

Accounts payable and

receivable

Data entry

Microsoft, Excel, Viso

Zoom

EXPERIENCE

07/2015 to 12/2020 Administrative Coordinator

Texas Childrens Hospital Houston, TX

Designee schedules, prepares and submits daily calendar of events, coordinates meetings, reserves conference space, arranges business meals (as appropriate)

Coordinates projects and appropriate follow-services as needed Makes travel arrangements as needed/for designee, also coordinates and confirms lodging and airline reservations, handles registrations to conventions, seminars, workshops, prepares itinerary, expense reports, check requests, and travel advances, etc

Coordinates projects for Manager, Educator, Clinical Nurse Specialist, Staff nurses, Manager BMT

Displays good judgment when interacting with others and uses service- oriented behaviors (verbal and non-verbal)

Proactively identifies when co-workers need assistance and responds appropriately

Process confidential information; employees evaluations, salary, merit increases, budget information and patient complaint Maintains confidentiality as measured by observation Orders supplies (office) for department within budget maintains and orders all operating machines, opens and distributes mail Drafts, types, transcribes and proofs all correspondence (minutes, reports, policies/procedures) within compliance with graphic standards Managed administrative processes and prepared key reports and documentation.

Liaised between employees and upper-level management and resolved issues.

Answered phone calls, provided information to callers and connected callers to appropriate people.

01/2015 to 12/2020 Sr. Administrative Assistant/Coordinator Texas Children's Hospital Humble, Texas

Tracks all correspondence and administrative operations related to the Ambulatory department of TCH

Provides administrative support for the Ambulatory departments and outlying clinics.

01/2015 Department Administrative

Texas Children's Hospital Houston, Texas

Cancer Center (Bone Marrow Transplant Unit

Calendar Manager

For Director, Vice President of Nursing and Managers of Ambulatory Services

Conference room coordinator for Mark Wallace Tower, develops yearly schedules, identify and confirm faculty and students' lecturers for Ambulatory clinics

Coordinates new graduate/ Interns for interviews and possible assignments with physicians

Served on interview panel for new hire of patient assistants, admin assistants and techs for Ambulatory clinics.

EDUCATION AND TRAINING

06/2011 Master of Arts: Healthcare Administration

Ashford University Ashford, AL

06/2008 Bachelor of Arts: Healthcare Administration American InterContinental University Schaumburg, IL REFERENCES

References available upon request

INTERESTS

Administrative Professional committee, reading