Transaction Coordinator Closing Manager

WF

WENDY FREER

**********@***.*** 708-***-**** Orland Park, IL 60467

Certified Transaction Coordinator with 10 years of experience managing diverse real estate transactions. Meticulous, customer-focused professional with proven experience juggling multiple priorities and closing transactions smoothly, on-time and to customers' satisfaction. Dedicated to creative problem solving and relentlessly driving transactions forward.

Mortgage Loan Closing

Real Estate Closing

Office Management

Third Party Liaison

Accounts Payable

Accounts Receivable

Payroll

Client Services

Illinois Notary Public

Signing Agent for Select Title Companies

Strong understanding of TRID Regulations

Microsoft Office Suite

Excel

Encompass

Proprietary Software

Willing to Learn

Customer Service

Attention to Detail

Time Management

Critical Thinking

Decision Making

Team Building Leadership

Relationship Building

Prioritizing and Planning

Goal Setting

Adaptable to Changing Conditions

Problem Anticipation and Resolution

Microsoft Office

Proactive and Focused

Creative and Innovative

Business Relationship Management

Work Planning

Crosstown Realtors The Chris Fischer Team

Homer Glen, IL

Closing Transaction Coordinator

04/2022 - 10/2022

Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth and stress-free closings.

Cultivated congenial relationships with clients and other parties in transactions with ultimate focus on customer satisfaction and business growth.

Oversaw and managed real estate agency digital tools and recommended new features for technology platform to improve closing process based on transaction coordination experiences.

Delivered enthusiastic, efficient and multi-faceted administrative and computer support, particularly through production and underwriting processes.

Created and distributed marketing materials and attended networking events to promote agency and its services to potential referral partners. Boston National Title

Closing Department

06/2021 - 04/2022

Followed safety protocols and company processes and procedures. Enforced safety rules and other policies to protect employees and minimize company liability.

Summary

Skills

Experience

Worked closely with sales associates to complete tasks. Guaranteed Rate

Mortgage Loan Closer

10/2020 - 06/2021

100% remote

Full cycle closing procedures for FHA, Conventional Loans and Purchases Manage a personal pipeline of 75 plus loans

Accurately enter and manage information from borrowers and all Third Parties into Encompass

Researching and resolving and discrepancies

Follow all TRID compliance regulations

Part of team of 30 closers

Fay Mortgage

Mortgage Loan Closer

09/2020 - 10/2020

Full cycle closing procedures for FHA and Conventional Loans Manage a personal pipeline of 25 loans+; sharing a 75+ loan pipeline between two-person team

Accurately enter and manage information from borrowers and all Third Parties into Encompass

Researching and resolving and discrepancies

Follow all TRID compliance regulations

Act as a mentor of teammate for prioritizing tasks and timely follow up. Christine Wilczek and Jason Bacza, Realty

Executives

Closing Manager, Broker and Office

Manager

07/2018 - 05/2020

Proficiently managed all administrative legal, financial, and regulatory components of more than 100 closings annually

Served as a conduit between the clients, closing department, lenders, attorneys and processing analysts to obtain necessary documentation and ensure a smooth loan process for the borrower

Review executed real estate contracts, atty documentation and lender details

Managed a team of 2 – 5 administrative employees and lead weekly team meetings

Ensured proper and consistent inventory of supplies Implemented new computer programs and procedures

Bryan Bomba Group

Closing Manager

04/2015 - 05/2018

Managed all aspects ofclosing transactions for 3 agents, including top performing Hinsdale agent from concept to completion Proficiently managed 80 or more closings annually

Worked with clients with wihte glove service, walking with them to make sure I was with them in every step of the process to the closing table Boosted performance and operational efficiency through maintaining daily contact and communication with clients, attorneys, lenders, appraisers, vendors and other agents

Genesis Lighting Management Services, Inc

Manager/Bookkeeper

01/2013 - 01/2015

Held full accountability for oversight of 200+ sub-contractors across US and Canada, as well as 8 office and field employees

Balancing of books and handling all payroll

Assisted President/Owner with daily operations and large projects Leveraged polished professionalism throughout all interactions with customers and industry professionals

RE/MAX Elite

Administrator

01/2007 - 01/2012

Expertly and efficiently oversaw team of 6-8 staff providing administrative assistance to over 40 agents for this multi-million dollar real estate agency Collaborated with the Illinois department of financial and professional regulation, accountants, and other real estate agency to manage and balance accounts

Maintained agent licensing and assisted with audits of escrow accounts Payroll and paying agent commissions

Illinois Real

10/2022

Estate Licensed Broker, Illinois Notary Public and Signing Agent for many Title Companies Education and Training

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