Timothy Gould
Vice President Marketing - Sign Craft, Inc
Tecumseh, OK
************@*****.***
A result driven leader with P&L experience in small companies from apartment and property management to saving lives on the battlefield as a hospital corpsman in the USNR as well as managing divisions of large organizations. First hand experience growing and marketing a company through all life-stages from family run start-up through private equity ownership and eventual aquisition by strategic buyer. Proven results in global sales and business development, marketing, operations, management and strategy; ability to build teams, sell to all levels of organizations and deliver quantifiable bottom line growth. I would be a great asset to your company with the experience and vast set of skills I have obtained. Thank you for your valuable time. I appreciate the time you took to read this resume.
Work Experience
Vice President Marketing
Sign Craft, Inc - Oklahoma City, OK
May 1987 to Present
Oklahoma City, Oklahoma
Advertising and PR Services
Work for family owned business and with colleagues and their outdoor advertising companies. Assist President in conducting sales in retail and marketing, report fiscal reports and do marketing analysis, design fine art, logos, construct and fabricate wood and metal signs, electric, sandblasted, hand lettered and vinyl graphics and neon and channel letters for businesses. paint bill boards, windows, walls, racing boats, dragsters, planes, cars and trucks and trailers and company vans. erect poles and operate cranes and bucket trucks and Stripe parking lots and dragster tracks. .Train employees and Operate all equipment with high safety record. Consult with clients to determine their needs and priorities, contribute to all aspects of customer relations.
Management and Sales, computer software, graphic, and fine art, Amazon Delivery Driver
Rapid Logistics - Midwest City, OK
February 2020 to May 2022
Delivered packages daily to up to 200 commercial and residential stops a day. Drove delivery van and lifted up to 75 pounds consecutively for 10 hr shift. Loaded and organized totes, boxes and packages for delivery to warehouses, auto shops, car dealerships and other commercial businesses. Maintained a schedule and used gps and navigation software to make on time deliveries. Consistently maintained highest quality in delivery rating score and was monitored by the ementor driving system where I met the highest driving qualifications. I trained new drivers and taught safety and team building concepts and was essential to the company consecutively winning or placing high with Amazon top drivers awards and employee of the month. Delivered in all weather conditions, urban and rural. Stayed devoted and dependable to the company until the day Rapid moved to another transportation company.
• Inspected and maintained cleanliness of fleet
• Maintained receipts and income from deliveries
Flooring Department Specialist/Asst.Mgr
Sign Craft, Inc - Norman, OK
September 2013 to April 2016
Retail
As a flooring specialist, I was in charge of residential and commercial sales in all flooring needs from carpet, tile, laminate, hardwood and engineered floors to linoleum and special ordered flooring. I sold the contracts, set up the installs with the flouring companies and kept track of the orders communicating with the vendors worldwide, tracking the orders, communicating withe customer on arrival and time of install, then cutting the carpet, for carpet installs and getting all moulding, and supplies together, informing installers and customers on a daily basis while running the dept. As Asst. Mgr. When Mgr not present. Completed all stocking and dept upkeep, voted best dept. In region..In the first three months, sold 1\3 of all store sales just in flooring and in six months, was a top 20% sales leader at Lowes regionally, selling over $100,000 in flooring installs in six months. I also was commended by the GM and Regional Mgr. along with my dept. Mgr. for the consistant meeting of all company and personal goals set. Was being trained by the Mgr. And store Assistant Mgr. to be a manager, and was trained in opening and closing procedures and cross trained in appliances, plumbing, home decor and trained to operate all store equipment and provide top customer service, even making personal customer deliveries and following up with all customers after installs with fax and email and personal calls. Was told by GM that I had the best computer program skills in the store with the Genesis program leaving the best comments and keeping the system up to date. I maintained top salesman even after two new specialist were hired for the dept, one a former assistant store mgr.
Emergency Dispatcher
Sign Craft, Inc - Oklahoma City, OK
August 2014 to December 2014
U.S. Monitoring Oklahoma City, Oklahoma
Other/Not Classified
Emergency Dispatch
In the time I was with U.S. Monitoring, my job consisted of monitoring a nationwide alarm service, calling in on alarms, assessing the situation and de-escalating any troubled situation by keeping person on line and walking thru steps to make sure premises is ok and that people at home or at the business is ok and if injured or hurt to dispatch EMSA, or if help is needed, to dispatch the Police or Fire dept. and call managers, owners of businesses to discuss security needs and options to maintain a safe environment for them, their business or home and any employees or family members involved. The short employment time was due to a bad car accident I was involved in. Property Manager, Leasing Agent
Sign Craft, Inc - Oklahoma City, OK
May 2005 to January 2009
May 2005 - January 2009
Home Properties, Inc. Oklahoma City, Oklahoma
Real Estate/Property Management
In the time I was with Home Properties and Kuykendall properties, I have been the property manager over commercial and multi unit residential properties, dealing with all vendors, contractors and overseeing all maintenance. I have worked with agencies such as OHFA, HUD and know AMFI and tax credits, rent control and the affordability index, and the Fair housing laws. I have knowledge of adverse possesion, constructive eviction, tenant in commons and subletting and capital leases. I also did A/R, A/P, was involved in active collecting and know the terms and conditions agreements and certificate of participation and the Oklahoma landlord and tenants rights. In Oklahoma, the properties I helped manage had a high residential retainment rate and low turn over, The property sites were crime free and I worked with all law enforcement agencies. I know troubleshooting, and have apt security experience. I always put my residents and employees safety first and consistently met or exceeded the management company's goals and objectives, leading the management team in implementing our own knowledge and experience with the maintenance, construction and security of the properties. Apt. troubleshooting, maintenance and Yardi software, NARPM, Hospital Corpsman/ Operations Specialist in an Operational Support Element Sign Craft, Inc
December 2002 to December 2006
United States Navy Reserves NAVSPECWARGRU two Det. 113 United States Government and Military
As a hospital corpsman, SARC, conducted high priority missions in support of US national objectives, used prior EMT skills and knowledge in medicine and emergency medicine to sustain life on the battle field and in Conus taking histories and performing physical exams, treating and diagnosing illness and injury and prescribing medication for the treatment thereof. Mobilized and trained as a special forces 18 delta medical sgt and assigned in squadron integration as a special maritime unit working with SEAL team eight in helping establish the future CTF 51 dealing with anti-piracy associated with the EU's Operation Atlanta and NATO's Operation Ocean Shield, NSWG 2 (Naval Special Warfare Group), Delta platoon in VBSS
(visit, board, search and seizure) conducting high speed ship takedowns and training DDG (destroyer) maritime operation tactical teams in counter-narcotic and anti-piracy for the Center of Security Forces in a (CTF) combined task force 150 with tactical movement and shooting, rapelling, defensive tactics, CQC,
(close quarters combat) and CQB, (close quarters battle) and various insertion and extraction techniques including RIB (rigid hull inflatable boats), Mk V Special Operation Craft, fast roping from helos, locking in and out of submarines, Spie rig extraction and HALO/ HAHO, high altitude low opening/ high altitude high opening parachute insertions,. and searching for contraband, hidden WMD (weapons of mass destruction) and ships that may be harboring terrorists. We did (GOPLAT) gas and oil platform interdiction in the Persian Gulf in "Operation Iraqi Freedom" in 2006. Worked in an Operational support status for NSWG 11
(Naval Special Warfare Group) with NSWC (Naval Special Warfare Command) and their East coast, reserve SEAL team 18 in Afghanistan during "Operation Enduring Freedom" Joint Special Operations Task Force South in 2005, all in an operational support status for the teams and government contract organizations SCUBA, Skydiving, explosives ordinance demo, marksmanship, unarmed combat, military bearing and, Survivalist and an endurance athlete, John Shaw shooting course, Duane Dieter CQB,, Defense language Institute in Farsi and Pashto,
State licensed Pharmacy Technician Manager
Sign Craft, Inc - Kansas City, MO
February 2003 to February 2006
Biotechnology/Pharmaceuticals
In the three years I was with Aetna, I was promoted from associate to mentor of the main platform with automated baker cell replenishment and robot cell replenishment, to the team lead with up to 12 employees under my supervision and then to dept. manager, managing domestic and international customer base. My duties included meeting all production goals and all employee training for state licensing as Mo. state board of pharmacy technicians, I handled all payroll, vacation, timesheets and did interviewing and was in charge of hiring and firing, counseling and corrective action. I controlled all the parameters that led to the evening shift production standards. I designed and implemented the current cell cleaning log and the platform/robot training manuals that are used on all three shifts. I was instrumental in changing the improvements in production numbers by changing the parameters. We exceedingly met all company goals and month by month outdid all our competitors. I was given a personal honor by CVS President and CEO, Greg Weisher and Aetnas VP, Aaron Crosson for passing all state inspections consecutively and abiding by all HIPPA and OSHA laws. I was also commended on having the less amount of errors and turnovers in a department. I was in the Navy Reserves concurrently and had two deployments while working there.
Distribution, Automatic robot and baker cell knowledge Sign Craft, Inc - Kansas City, MO
July 2001 to January 2003
Aerospace and Defense
Actively trained all screeners nationwide in counter terrorism. Trained all employees for Southwest Airlines in handgun recognition and improvised explosive devices including pipe bombs, briefcase configurations with plastic explosive including C4 and PETN and pattern recognition with timed fuses and blasting caps. inclimating the highest technological security methods in national aviation security defense, as directed by the Transportation Security Administration under Homeland Security enforced by te Federal Aviation Administration, using x-ray, ETD, magnometer, hand wand procedures and baggage inspection technique along with various methods in aviation security including restraints and patdowns and working with the DEA and FBI, National Guard and local Police in cases of arrests from airline incidents.Trained all over the US and put in charge of 11-15 checkpoint screeners at each airport, including: scheduling breaks, lunches, keeping all legal paperwork up to date and testing the screeners in all positions, also calibrating all checkpoint equipment and serving as liason between passengers, screeners and management. Continue to demonstrate a high level of safety and proficiency in testing and remaining current in certification in PBS, and CSS qualifications. Instrumental in OJT training and Airline relations.
Gang task force/Juvenile corrections officer
Sign Craft, Inc - Atchison, KS
September 1999 to April 2001
Security and Surveillance
Demonstrated accuracy and attention to detail and ability to work well in a team environment. Advised 15-20 court appointed juvenile offenders on daily living skills, acted as a mediator between floor supervisor and manager, actively participated in administering medications, treating injuries and providing basic life support. Assisted subordinates and supervisors in identifying and resolving problems that was common to gang members. trained in MANDT and CIRT self defense, short term counseling, gangs awareness, and law enforcement, including: perimeter and vehicle checks, radio codes and procedures and restraining using handcuffs and leg chains. Demonstrated consistent record in maintaining a safe, awol free environment, also performed contraband checks and patdowns for illegal substance and weapons. Used my prior experience working with MMR patients as a BMT for the Betty Chase Center in OKC, Oklahoma and ST. Francis Academy for run away and troubled youth in Atchison Kansas to assist kids in activities of daily living and short term counseling leading them in school and outside curricular activities, keeping their safety and their health and the ones they encountered priority expert/ Security Supervisor
Sign Craft, Inc - Oklahoma City, OK
May 1996 to May 1998
Huntleigh, USA Oklahoma City, Oklahoma
Aerospace and Defense
Advised security screeners in aviation and national security as a last line of defense in aerospace, aeronautics and overseen by th Federal Aviation Administration, acted as a liason between the Federal Aviation Administration. Interacted with the police and DEA, applied knowledge of terrorist's threat and airport operations concerning U.S. airports. Actively conducted daily drills to maintain skill and visible recognition of handguns, and explosive devices on x-ray equipment, demonstrated consistent record of airport safety with Southwest, American, Delta, United and Continental airlines, effective leadership and encouragement in team concepts, skillful communication, and negotiation skills, directed and managed a staff of 10-20 screeners in maintaining highly technical security equipment, expedited communications between upper level management and the general public, identified the problem, diagnosed causes and determined the corrective actions. Produced reports and kept daily records including: work schedules, lunch breaks, irregularity reports and incident reports. Provided direction and assistance to customers, represented Huntleigh in Oklahoma, and Kansas City and St. Louis in training their screeners and was instrumental in overall improvement at St. Louis and Oklahoma City. Education
Bachelor's in Biochemistry
Phillips University
May 1994
Northeastern University
September 1991
Zoology
Lubbock Christian University
September 1988
Medicine
Texas Tech Health Sciences Center - Tech, Texas, US Additional Information
SKILLS
American Sign Language
Intermediate
Computer Literate
Intermediate
Basic and advanced Life Support
Expert