HEATHER
MCBRIDE
************@*****.***
Chewelah, WA 99109
Energetic Casino Dealer offering 20+ years background operating and supervising all table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
PROFESSIONAL SUMMARY
Chewelah Casino - Table Games Dealer
Chewelah, WA • 03/2001 - 09/2020
WORK HISTORY
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
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Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
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Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
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Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
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Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
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Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
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Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
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Stood behind All gaming tables to deal appropriate number of cards to each player and verify placed bets before starting game.
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Inspected all gaming equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
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Dealt cards and compared hands to determine winners of games such as blackjack.
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SKILLS
Table Games Procedures
Knowledge
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• People Skills
• Bet Collections
• Customer Relations
• Player Engagement
• Compliance Regulations
• Card Counting
• Maintaining Clean Work Areas
• Monetary Transactions
• Gameplay Knowledge
• Procedures Compliance
• Standards Compliance
Riverside High School
Chattaroy, WA • 06/1998
EDUCATION