Martha Lulseged

ads2z4@r.postjobfree.com Woodbridge, VA 703-***-****

SUMMARY

I have 20 years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms and conditions, and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.

EDUCATION

EAST LOS ANGELES COLLEGE, MONTEREY PARK, CA MAY 1994 Associates Degrees in Hospitality Facilities Administration EXPERIENCE

NORTHERN VIRGINIA FOOD RESCUE, DUMFRIES, VA FEBRUARY 2021-MARCH 2022 Volunteer

• Enhanced my training abilities with new volunteers, helping them develop a strong commitment to community service.

• Planned and organized successful fundraising events, which raised to food bank over $100,00 in total.

• Managed online ads to announce regular events and fundraising drives. HYATT REGENCY CRYSTAL CITY, ARLINGTON, VA APRIL 2002- SEPTEMBER 2020 Event Coordinator

• Gained the ability to organize event facility, food and beverage selections, as well as audio-visual arrangements.

• Enhanced management skills in event logistics, internal teams, scheduling, accommodations, and transportations.

• Utilized my communication skills while working with clients to mitigate services and requests while in collaboration with sponsors, hosts, and corporate companies.

• Collaborated well with others while training customer service, marketing and sales teams for events.

• Established the capability of closing on leads generated from special events by initiating negotiation skills with vendors and subcontractors while maintaining event budget. HILTON ARLINGTON, ARLINGTON, VA NOVEMBER 2000- APRIL 2002 Human Resource Assistant

• Retained coordinating skills by creating employee surveys that improved corporate culture and feedback process.

• Formulated responsibility by managing bi-weekly payroll reports for all employees.

• Organized and oversaw teammate events including planning, scheduling and managing monthly events.

• Maintained payroll operations by following policies, procedures, and implemented needed changes. EMBASSY SUITES NATIONAL AIRPORT, ARLINGTON, VA SEPTEMBER 1995- OCTOBER 2000 Front Office Supervisor

• Managed and directed operations with front office protocols and assisted at all times to better provide services.

• Implemented schedules for multiple front office employees by optimizing the work schedule.

• Gained the ability to work ethically and cohesively with clients and customer by rectifying their issues.

• Monitored and evaluated employees and designed awards to enhance work performance.

• Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.

• Developed organization skills when it comes to office inventory and maintaining supply levels. SKILLS

SOFTWARES: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Opera SOFT SKILLS: Customer service, communication, time management, adaptability, teamwork, leadership LANGUAGES:

English: Native/ bilingual

Amharic: Native/ bilingual

French: Full professional proficiency

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