Customer Service Medical Billing
Resume:
Chanel Washington
Wilmerding, PA 15148
*******************@*****.***
Skills:
Customer Service
Multi-Line Phone System
Medical Billing
Insurance Verification
Call Center
Microsoft Office
Patient Care
Multi-Tasking
Attention to Detail
Conflict Resolution
Independent
Team Player
Effective Communication
Reliable
Dependable
Education and Certifications:
PCSI, Penn DOT Flagger Safety Training Certification, 2021
First Class Pa Women Work and Development, Customer Service Training, 2019
Pa Liquor Control Board, Ramp Certification, 2017
Empire Beauty School, Cosmetology, 2015
Sanford Brown Institute, Medical Billing and Coding in Nursing, 2009-2010
Red Cross and Horizon Hospice, Certified Nursing Assistant, 2010
Experience:
Broadway’s Sports Bar and Grill, Bartender
02/2021- Present
Providing an engaging and positive customer experience with a focus on promoting repeat business
Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
Satisfying patron requests in a timely manner
Denise & Earl’s, Bartender
03/2020-12/2020
Performed outstanding customer service
Mixed beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
Took beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
Satisfied patron requests in a timely manner
AmerisourceBergen Corporation, Seasonal Benefits Specialist
2019-2020, 2018-2019, 2015-2016
Provided customer service in a call center
Assisted customers with benefits, insurance verification and claims
Davita Dialysis, Patient Care Technician
10/2017-8/2018
Provided care and support to dialysis patients
Obtained and recorded vitals
Monitored equipment
Prepared and maintain patient charts
AKS, Bus Monitor
12/2016-10/2017
Ensured safety of school students
Utilized behavior management techniques
Milestone, Certified Nursing Assistant
02/2013-12/2014
Provided daily care and education to IDD/MH clients
Assisted with day program management and activities
CVS Caremark, Customer Service Representative
08/2012-11/2013
Provided customer support and assistance in a call center
Assisted with the mail order prescription process
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