Chanel Washington

*** ****** ******

Wilmerding, PA 15148

412-***-****

ads2yt@r.postjobfree.com

Skills:

Customer Service

Multi-Line Phone System

Medical Billing

Insurance Verification

Call Center

Microsoft Office

Patient Care

Multi-Tasking

Attention to Detail

Conflict Resolution

Independent

Team Player

Effective Communication

Reliable

Dependable

Education and Certifications:

PCSI, Penn DOT Flagger Safety Training Certification, 2021

First Class Pa Women Work and Development, Customer Service Training, 2019

Pa Liquor Control Board, Ramp Certification, 2017

Empire Beauty School, Cosmetology, 2015

Sanford Brown Institute, Medical Billing and Coding in Nursing, 2009-2010

Red Cross and Horizon Hospice, Certified Nursing Assistant, 2010

Experience:

Broadway’s Sports Bar and Grill, Bartender

02/2021- Present

Providing an engaging and positive customer experience with a focus on promoting repeat business

Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits

Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail

Satisfying patron requests in a timely manner

Denise & Earl’s, Bartender

03/2020-12/2020

Performed outstanding customer service

Mixed beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits

Took beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail

Satisfied patron requests in a timely manner

AmerisourceBergen Corporation, Seasonal Benefits Specialist

2019-2020, 2018-2019, 2015-2016

Provided customer service in a call center

Assisted customers with benefits, insurance verification and claims

Davita Dialysis, Patient Care Technician

10/2017-8/2018

Provided care and support to dialysis patients

Obtained and recorded vitals

Monitored equipment

Prepared and maintain patient charts

AKS, Bus Monitor

12/2016-10/2017

Ensured safety of school students

Utilized behavior management techniques

Milestone, Certified Nursing Assistant

02/2013-12/2014

Provided daily care and education to IDD/MH clients

Assisted with day program management and activities

CVS Caremark, Customer Service Representative

08/2012-11/2013

Provided customer support and assistance in a call center

Assisted with the mail order prescription process

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