firstname.lastname@example.org 1-267-***-**** Philadelphia, PA 19019
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Motivated with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Oﬀering 7 years of related experience and proven success in managing. Shipment Receiving
Pulling and Preparing Orders
Sorting and Organizing
Safety Regulations Adherence
Teamwork and Collaboration
Attention to Detail
Recordkeeping and Documentation
Product Signage and Labeling
Able to Lift [Number] Pounds 5 to 10 lbs
Willing to Learn
Order Status Updating
Punctual and Reliable
Friendly and Courteous
Amazon Bouldentown, NJ
12/2021 - Current
Assisted in picking and loading process as required by business needs by eﬃciently picking and assembling orders.
Filled orders according to deﬁned standards using standard picking system.
Aﬀortable Home care Philadelphia, PA
04/2020 - Current
Watch for any signs of attacks and be ready to call 911 if needed. Bioplaster Manufacturing Bristol, PA
12/2016 - 11/2021
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Delta Community Feasterville, PA
12/2008 - 04/2009
Trained and coached staﬀ to consistently meet residents' needs with caring, knowledgeable and safe support.
Responded promptly to emergencies involving staﬀ or residents and coordinated appropriate responses.
Coordinated adequate coverage for resident needs with organized staﬀ schedules and assignments.
Kept building up-to-date with current ﬁre and health code standards. Monitored employees' compliance with individuals' support plans and medical protocols.
Drafted monthly manager's report to report data and events to board members and management.
Veriﬁed completion of required inspections and drafted reports for regulatory agencies.
Maintained updated resident records and coordinate move-in and move-out logistics.
Prepared detailed budgets and ﬁnancial reports for properties. Met with clients to negotiate management and service contracts. Oversaw projects through timely inquiry response, event coordination and on-site support for feature ﬁlm productions and events. Compiled and conveyed operational and ﬁnancial data to regional manager.
Managed and oversaw operations, maintenance and administration of properties.
prepare schedules and pay.
Calydon Limo Paterson, NJ
10/2007 - 05/2008
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records. Maintained impeccable oﬃce organization to support eﬃciency, professionalism and performance objectives.
Managed oﬃce inventory and placed new supply orders. Handled scheduling and managed timely and eﬀective allocation of resources and calendars.
Reviewed ﬁles and records to obtain information and respond to requests. Monitored payments due from clients and promptly contacted clients with past due payments.
Consulted with management to resolve equipment performance and output quality problems.
Used judgment and initiative in handling conﬁdential matters and requests.
Administered payroll and maintained proper documentation of employee personnel.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Automated oﬃce operations for managing client correspondence, payment schedules and data communications.
Reduced ﬁnancial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes. Scheduled and dispatched multiple drivers to appropriate locations according to customer requests, speciﬁcations,or needs,using radios or telephones. Relay work orders,messages, and information to or from drivers. Received and prepared word orders. Record and maintain ﬁles and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Determine types or amounts of equipment, vehicles, materials,or personnel required according to work orders or speciﬁcations.
Frankford Hospital Philadelphia, PA Assisted patients with shaving, bathing and oral hygiene to promote CNA
07/1997 - 12/2006
healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Maintained accurate, timely ﬂow of information by completing thorough patient records and updating healthcare team on patient status. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Documented activities and recorded information in EMR system. Distributed drinking water and nourishment to residents. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted residents with bathing and dressing to promote personal hygiene. Answered signal lights, bells or intercom systems to determine resident needs.
Observed and reported unusual symptoms and changes to charge nurse. Alizes Boutique Philadelphia, PA
01/1997 - 06/2001
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Resolved issues quickly through meticulous research and quick decision- making.
Conferred with customers to understand needs and ﬁnalize purchase orders.
Kept records for production, inventory, income and expenses. Kept up-to-date on regulatory changes aﬀecting business operations. Devised business and marketing plans and prepared monthly ﬁnancial reports.
Reconciled daily sales, prepared bank deposits and assessed ﬁnancial transaction reports.
Set pricing structures according to market analytics and emerging trends. Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Directed implementation of strategic business plans to achieve goals and objectives.
Analyzed ﬁnancial statements and trends to manage cash ﬂow and make business decisions.
Met with service vendors or product suppliers to facilitate delivery. Mentored and trained new hires on sales techniques and customer service procedures.
Conducted market research to stock latest inventory. Reviewed submitted expense reports for approval.
Determined pricing for products or services based on costs and competition.
Submitted and prepared budget estimates and cost tracking reports. Examined and inspected stock items for wear or defects. Interviewed, trained and supervised employees.
Prepared weekly schedules to verify proper ﬂoor coverage within ﬁscal guidelines.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
William & Associate Marlboro, PA
Diploma in Professionals Sales Certiﬁcate
Clinical Pathway Philadelphia, PA
Diploma in Nursing Assistance
Star Technical Philadelphia, PA
Diploma in Medical Assistances
Marist College Poughkeepsie, NY
Some College (No Degree) in Computers And Law
Education and Training