Lauren Hill

Brandon, MS *****

ads2y3@r.postjobfree.com

+1-601-***-****

Enthusiastic and well-organized Account Manager/Logistics Specialist having a solid background in a variety of all aspects of sales, B2B sales, retail, consumer sales, advertising sales, marketing, and business development.

Authorized to work in the US for any employee

Willing to relocate to: Mississippi - -

Authorized to work in the US for any employer

Work Experience

Freight Broker

Delta Logistics - Kyiv, Ukraine

January 2022 to Present

Responsible for 70-90 inbound/outbound business-to-business calls per day including cold calls, calls to and from current customers and follow-up calls.

Heavy prospecting for new business customers. Managed the customer relationship to continually maximize the benefits of all freight brokerage transactions to customers and the company. Exercised independent judgment and discretion including the full brokerage cycle: negotiation of freight coverage, customer and carrier relationship management, price negotiation, and analysis of market trends. Logistics Coordinator/Account Representative

Rankin Quality Logistics - Pelahatchie, MS

September 2018 to March 2020

I am responsible for analyzing and optimizing logistical procedures tailored to each account. Prepare and monitor shipments, costs, timelines, and productivity. When necessary, it is my responsibility to address and resolve any issues with shipments and over communicate with customer to provide exceptional customer service. Prospecting and obtaining new accounts along with answering customer queries.

Independent Marketing Consultant

Kaleidoscope Marketing Consultants - Jackson, MS

August 2016 to September 2018

Studied company profiles and operations to understand their marketing needs. Conducted marketing research to identify industry trends and commercial opportunities. Developed and implemented a marketing strategy according to objectives and budgets. BeautyBeauty Advisor/ Sales Representative

Clinique at Belk - Ridgeland, MS

July 2014 to August 2016

Generated and qualified leads, sourced and develop client referrals, prepared sales action plans and strategies, scheduled sales activity, developed and maintained a customer database, planned and conduced direct marketing activities, made sales calls to new and existing clients, developed and maintained sales and promotional materials, made sales calls to new and existing clients, conducted product training, performed quality checks on product and service delivery, ensured customer service satisfaction and good client relationships, followed up on sales activity, developed and make presentations of company products and services to current and potential clients, maintained sales activity records and prepared sales reports, responded to sales inquiries and concerns by phone, electronically or in person, monitor and report on sales activities and follow up for management, carried out market research and surveys, participated in sales events, monitored competitors market conditions and product development

Logistics Specialist/Customer Account Representative/Customer Service Representative

Universal Freight - Brandon, MS

February 2013 to July 2014

Utilized various transportation provider software systems, to facilitate material movement planning and scheduling. Prepared and updated monthly logistics, schedule to assure deliveries to production locations. Coordinated daily activity to track location and movement of inventory finished goods and raw materials via trucks.

Provide reports to internal and external customers as required. Organized and maintained hard copy and electronic documentation supporting order fulfillment, distribution means, pricing, and contractual obligations, initiated overcharge/undercharge freight bill claims with carriers and tracks reconciliation of the same per regulatory standards. Ensured that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, selecting the mode of transportation, tendering the order for transportation, and tracking the shipment from pick up through delivery all the while targeting cost reduction, freight savings, service and contractual requirements; Communicates fulfillment status and / or issues within the Organization to points including Demand / Supply Planning, Logistics Management, Sales, and Customer Service.

Office Manager /Sales Account Advanced Screening Solutions - Flowood, MS August 2011 to April 2012

Managed all areas of administrative work including data entry, receptionist duties, file organization, research, and development. Administered Drug and DNA collections while following proper protocol. Created new customer accounts as well as maintained an excellent reputation with existing customer accounts

Business Development/Advertising/Marketing Manager Simply Clean Value Dry Cleaners - Ridgeland, MS

May 2008 to April 2011

Created advertising ads and creative marketing material and products. Developed promotional programs to optimize revenue levels. Planned client relationship cultivating events to promote growth and customer awareness for the company.

Participated in various incentive programs and contests designed to support achievement of production goals. Developed relationships and coordinated fundraising ideas and events with local community organizations.

Sales Representative

Certified Restoration Dry Cleaning Network Central Mississippi - Ridgeland, MS October 2007 to May 2009

Responsible for implementing all business-building and relationship- building expectations with uniquely assigned accounts and customers. Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Maintained and organized a customer database. Consistently met and exceeded department expectations for productivity and accuracy levels. Developed promotional programs to optimize revenue levels. Planned client relationship cultivating events to promote growth Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Built strong client relationships and provided high value-adding services Education

Associate's Degree in Supply Chain Management

Fayetteville Technical Community College - Fayetteville, NC August 2022 to Present

Associate's in Marketing

Buncombe Technical Community College - Asheville, NC, US August 2020 to Present

AA in Psychology/Sociology/Social Work

Holmes Community College - Ridgeland, MS, US

2006

High School Diploma

Jackson Academy - Jackson, MS, US

2002

Skills

• Marketing

• Research & development

• Logistics

• Product management

• Fundraising

• Event planning

• Computer literacy

• Sales management

• English

• Market research

• Negotiation

• Social media marketing

• Pricing

• Relationship management

• Salesforce

• Product development

• Merchandising

• Territory sales

• Behavioral health

• Process improvement

• Leadership

• Account management

• Sales

• Data entry

• Customer relationship management

• Business development

• Front desk

• CRM software

• Organizational skills

• Program development

• Project management

• Conflict management

• Research

• B2B sales

• Transportation planning

• Time management

• Computer operation

• Order fulfillment

• B2B Sales

• Strategic planning

• Presentation skills

• Office manager experience

• Retail sales

• Customer service

• Branding

• Outside sales

• Marketing management

• Competitive analysis

• Internet marketing

• Advertising solution development

• Customer targeting and traffic analysis

• Trade show and strategic event planning management

• Top-rated sales performance

• Account management

• Conflict resolution

• Negotiation skills and complex problem resolution

• Strategic planning

• Communications audits

• Creative design

• Product development and management

• Marketing materials development

• Social media marketing

• Creative Problem Solving

• Online marketing strategies

• Customer Service

• Advertising

• Lead Development

• Client Relations

• Territory Sales Experience

• Customer Needs Assessment

• 3PL

• Communication skills

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