Customer Service Sales Associate
Resume:
Kristopher McCombs
Granbury, TX *****
ads2xi@r.postjobfree.com
Hard working husband and father looking for a stable career that will financially support my growing family.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Uber Driver
Uber - Denton, TX
October 2019 to Present
I am an independent contractor driving for Uber.
Driver
DoorDash - Denton, TX
October 2019 to Present
I am self-employed driving for this delivery service. Stable stock receiving
US Cold Storage - Denton, TX
January 2020 to April 2020
I used different kinds of fork lifts to perform loading and unloading duties. Pest Control Technician
Romney Pest Control - Lewisville, TX
April 2018 to October 2019
Treated private residencies and businesses for all pest control needs. SWITCHBOARD OPERATOR
DENTON STATE SUPPORTED LIVING CENTER
April 2013 to April 2018
I am one of the overnight switchboard operators. I take all incoming phone calls and transfer them to the appropriate extension. I dispatch security and/or maintenance to safety hazard calls. I arrange all Sacred Cross transfers for the entire campus. I serve as "base of command" for all radio traffic. This includes keeping note of radio checks, controlling language and unnecessary talk, listening for emergencies, etc. I serve as the emergency contact for all cases. This includes dispatching necessary staff to respond to campus emergencies, contacting 911 dispatch for EMS emergencies, contacting animal control for pest issues. I take count of all campus census and ensure all individuals are safe and sound. I keep a shift log to keep record of every call dispatched. I sign in/verify all visitors. I serve as "paymaster" on the weekends. I have received a merit raise for my hard work. Dispatcher
DISPATCH - Lewisville, TX
October 2011 to April 2013
I took all incoming calls from car insurance customers in need of emergency roadside assistance. I took their current location and dispatched out the closest roadside assistance driver to them. I also spoke directly to the car insurance companies to ensure payments have been made. I have dispatched roadside assistance across the United States.
SALES ASSOCIATE
DILLARD'S
February 2011 to October 2011
I worked in the women's shoe department. I was in charge of inventory, stocking the floor room, fitting women for shoes, and sales. I was awarded bonuses for surpassing my sales quota for the month. ASSISTANT MANAGER
DOLLAR GENERAL
July 2009 to January 2011
I supervised all store employees. I created monthly work schedules. I monitored surveillance cameras daily. I was in charge of every employee's cash drawers, bank cash deposits etc. I handled all customer complaints/issues. I assisted the store manager with any task asked of me. Education
Billy Ryan High School
2004
Skills
• Time Management (10+ years)
• Pest Control
• Security
• Supervising Experience
• Load & Unload
• Delivery Driver Experience
• Driving
• Multi-line Phone Systems
• Surveillance
Certifications and Licenses
Google IT certification
December 2020 to Present
https://coursera.org/share/766118d45ddf59fee456732b929fa92b Pest Technician License
October 2018 to Present
I am a licensed pest control technician.
Termite Technician
April 2019 to Present
I am a licensed termite technician.
Assessments
Verbal Communication — Highly Proficient
December 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Technical Support — Familiar
December 2020
Performing software, hardware, and network operations Full results: Familiar
Technical Support: Customer Situations — Familiar
December 2020
Responding to technical support situations with sensitivity Full results: Familiar
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
DRIVING
While working for Romney Pest Control I drove a standard company truck all over the DFW metroplex. DISPATCH
• I have experience with dispatching emergency roadside assistance across the country. I also have experience with dispatching maintenance, security and EMS services at my current employer. CUSTOMER SERVICE/PHONE ETTIQUETTE
• Every employer I have worked for I have had a great sense of pride when it comes to my customer service skills. I believe those who we serve deserve the best. I believe customer service and front line interactions can set the tone for the actual service they are receiving. MULTITASKING
• I am able to multitask well even in stressful environments. LEADERSHIP
• I am a natural born leader. Whether it be in school, church or at work I like to be the one to set good examples for my peers.
MANAGEMENT
• I have experience supervising multiple employees. I work well under extreme pressure. I have experience creating employee work schedules. I am great at thinking out the box to find a solution to any problem that arises.
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