Customer Support Care

Location:

Posted:

October 18, 2022

HALEY SABAUGH DUNWOODY, GA

*****.*******@************.*** 678-***-****

Administrative Executive

Strategic Planning & Execution / Project Management /

Continuous Process Improvement / Business Development Initiatives / Cost Reduction & Avoidance

Accomplished, dynamic and results driven. Consistently utilize persuasive sales and marketing techniques and

exceptional product knowledge to identify and capture market opportunities and accelerate revenue growth. Use well

developed interpersonal and communication skills to build rapport and solid working relationships with both customers

and associates. Proficient in organizing and managing programs, identifying consumer requirements, building a truly

customer focused culture and providing information through appropriate channels. Excellent communicator innately

committed to conduct at the highest standards of integrity and professionalism. Outstanding analytical, problem solving

and planning skills which produces growth and goal achievement.

Professional Experience

Southern Orthopaedics - Atlanta, GA

Surgical Courier - (03/1/2021- Present)

Delivering surgical instrumentation and documenting specifics for each case, picking up surgical instruments and ensuring

completeness of each item. Ensure all deliveries are accurate and timely. Comply with all Federal and Company privacy

regulations regarding safeguarding of patient information. Interacting with medical professionals and staff daily.

Ipsum Diagnostics - Atlanta, GA

Logistics - (04/2020- 09/2020)

Provide leadership and direction to logistics staff with adoption of new technology as well as aligning common goals and

objectives that support the company’s vision and mission.

Gensco Labs - Atlanta, GA

Sales and Customer Support (2010-2014)

Answered calls from potential customers who had been solicited through advertisements. Explained products,

services and pricing and answered all client questions. Met quotas and provided excellent customer care.

End Range of Motion Improvement

Delivery Technician/Customer Support (2011-2013)

Maintained consistent collaboration with physical therapists, orthopedic surgeons, podiatrists, chiropractors

with a keen focus on building relationships for physicians in each location while delivering range of motion

equipment ordered by these professionals to their patients. Core responsibilities included set-up, instruction

and guidance of ROM