Customer Service Advisor
Resume:
Jennifer Meyer
Customer Service Advisor - Guardian Alarm
Waterford, MI 48327
****.******@*****.***
I am seeking employment in an administrative position Authorized to work in the US for any employer
Work Experience
Customer Service Advisor
Guardian Alarm - Southfield, MI
March 2014 to August 2022
Answer multi-line phones and handle billing-related issues
• Monitor and dispatch on residential, business, and medical alarms
• Troubleshoot alarm conditions, and schedule service appointments
• Process cancellations of accounts
Concession Supervisor
MJR Theatres - Waterford, MI
October 2003 to March 2014
Manage money supply in twelve cash registers
• Handle customer transactions and daily cashier responsibilities
• Work with customers to resolve complaints or problems
• Supervise and direct a staff of twenty
• Conduct food preparation and manage inventory
Education
Culinary Arts
Oakland Community College - Farmington, MI
2009
Early Childhood Education and Business Management
Baker College - Auburn Hills, MI
2007
High School Diploma
Waterford Kettering High School - Waterford, MI
2003
Skills
• Multi-line Phone Systems
Additional Information
" Skills
• Quick and accurate typing skills. • Experience with billing matters.
• Experienced with Microsoft Office: • Accomplished in multi-tasking abilities. Word, Excel, and PowerPoint. • Experience with multi-line business
• Cash handling skills. phone.
• Proficient with the internet, including • Excellent customer service and e-mail. communication skills.
Contact this candidate