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Customer Service Advisor

Waterford, MI
October 18, 2022

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Jennifer Meyer

Customer Service Advisor - Guardian Alarm

Waterford, MI 48327


I am seeking employment in an administrative position Authorized to work in the US for any employer

Work Experience

Customer Service Advisor

Guardian Alarm - Southfield, MI

March 2014 to August 2022

Answer multi-line phones and handle billing-related issues

• Monitor and dispatch on residential, business, and medical alarms

• Troubleshoot alarm conditions, and schedule service appointments

• Process cancellations of accounts

Concession Supervisor

MJR Theatres - Waterford, MI

October 2003 to March 2014

Manage money supply in twelve cash registers

• Handle customer transactions and daily cashier responsibilities

• Work with customers to resolve complaints or problems

• Supervise and direct a staff of twenty

• Conduct food preparation and manage inventory


Culinary Arts

Oakland Community College - Farmington, MI


Early Childhood Education and Business Management

Baker College - Auburn Hills, MI


High School Diploma

Waterford Kettering High School - Waterford, MI



• Multi-line Phone Systems

Additional Information

" Skills

• Quick and accurate typing skills. • Experience with billing matters.

• Experienced with Microsoft Office: • Accomplished in multi-tasking abilities. Word, Excel, and PowerPoint. • Experience with multi-line business

• Cash handling skills. phone.

• Proficient with the internet, including • Excellent customer service and e-mail. communication skills.

Contact this candidate