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Customer Service Administrative Officer

Location:
Johannesburg, Gauteng, South Africa
Salary:
15000
Posted:
October 18, 2022

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Resume:

Mr. Nkosana Goerge Shabalala

Nationality: African, Gender: Male, Marital Status: Single, ID no:890**********

Cell no: 061******* / Noki 073******* E-mail: ads2r9@r.postjobfree.com

EDUCATION

**** *** **al High School

Qualification Obtained: National Certificate (Matric)

2013 Vaal University of Technology

Qualification Obtained: National Diploma in Management of Training

2014 Mothibeli Developers CC

Qualification Obtained: The real Estate Agent (RPL)

2017 Kent Engineering and Construction

Qualification Obtained: Semi-Skilled Mechanical Fitter

2018 Macmillian Education

Qualification Obtained: Facilitate learning using a variety of given methodologies

2018 Vaal University of Technology

Qualification Obtained: B-Tech in Human Resource Development

PROFESSIONAL EXPERIENCE

2019 March -2020 March Emerald Resort and Casino

Position: HR intern

Key Performance Areas: Updating our internal databases with new employee information like contact details and employment forms, screening resumes and application forms, compile WSP and Applying for BEE, getting a closer look at how our company approaches payroll, recruiting regulatory compliance, and training and development. Assist with all internal and external HR related matter. Recommending strategies to motivate employees. Perform orientations and update records of new staff. Board pack submission. Schedule HR events and maintain agendas.

2018 February -2019 April Stars Schools

Position: Administrative Clerk/ Receptionist

Key Performance Areas: Sorting, classifying, indexing, cross-referencing, and filing correspondence, reports, and other documents; Maintains personnel records and prepares a variety of personnel documents; Assembles materials for mailing or shipping. May pick-up or distribute materials to others. Managing office supplies and ordering new supplies as needed. Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office.

13 Oct 2017- 06 Nov 2017 SNC-Lavalin Engineers & Construction

Position: Semi-Skilled Mechanical Fitter

Key Performance Areas: Ensure compliance and adherence to SHE policies, programs, practices, safety standards, and housekeeping principles; Examine detailed drawings or specifications to find out job, material and equipment requirements; Fit and assemble metal parts, tools or subassemblies, including welding or brazing parts; Cut, thread, bend and install hydraulic and pneumatic pipes and lines.

20 Aug 2013- 7 Feb 2015 Owami Entertainment House

Position: Administrative Officer.

Key Performance Areas: Scheduling meetings and booking conference rooms. At times supervise a large diversified administrative program, which may involve coordinating the work performed in several separate locations. Preparing reports and data. Answering telephone calls, responding to queries, and replying to emails. Assisting the HR department with job postings and interviews. Managing office supplies and ordering new supplies as needed.

SKILLS, KNOWLEDGE, AND ABILITIES

Leadership skills and Assistance: toolbox talk took place which improved customer services and client satisfaction. Developed a system to assist with the capturing of information, and recommended a new training induction system to improve the customer service rates. Seek to develop new strategies to improve employee skills and abilities.

Computer Literacy: For the past 8 years in my profession and education, I have been working on Ms. Word, Ms. Excel and PowerPoint. The internet for research, assignments and report writing (emails).

Reference

Mr. T.S Ngwenya

Position: Procurement Officer at Owami Entertainment House

Cell Phone: 073-***-****

Mrs Pulane

Position: L & D Manager

Cell Phone: 073-***-**** Landline: 016-***-****

Mr. M. Dada<ads2r9@r.postjobfree.com> at Stars Schools

Position: Production Manager

Cell Phone: 083-***-****

Landline: 016-***-****



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