Center Representative Insurance Specialist
Resume:
Kelsi Ryan Perez
Licensed Health Insurance Specialist
Boynton Beach, FL 33436
**********@*****.***
Highly organized and detail-oriented professional with extensive experience providing high-quality continuous professional, development, and collaborative quality assurance management in deadline- driven, client-focused healthcare, health insurance, and benefits administration environments. Authorized to work in the US for any employer
Work Experience
Licensed Medicare Sales Agent
TogetherHealth - Fort Lauderdale, FL
December 2020 to July 2022
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Plans with Humana, AETNA, Wellcare, SCAN, Devoted, Cigna, Florida Blue, and Anthem
• Establish, develop and maintain positive business and customer relationships Administrative Assistant
Science of Fitness, Inc. - Lake Worth, FL
January 2020 to November 2021
(Gym was for Seniors who had coverage through their health insurance)
• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
Member Sales Representative
Planet Fitness - Yonkers, NY
September 2018 to November 2019
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients. Call Center Representative
Walgreens/Rite Aid Pharmacy - Yorktown Heights, NY July 2016 to September 2018
• Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Cashier/Customer Service
CVS Health - Cortlandt Manor, NY
February 2013 to November 2014
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Provides a positive customer experience with fair, friendly, and courteous service Education
High school diploma
Putnam Valley High School - Putnam Valley, NY
September 2012 to June 2016
Skills
• Sales
• Account Management
• Senior Care
Languages
• English - Expert
• Spanish - Beginner
Certifications and Licenses
2-40 Health Insurance License
March 2022 to Present
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