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Customer Service Representative

Location:
Madrid, Spain
Posted:
October 18, 2022

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Resume:

Henar Merino Rosado

Gender: Female Date of birth: 11/17/1991 Nationality: Spanish

Address: Calle de Arriaza, 10, 28008, Madrid, Spain

Email address: ads2p6@r.postjobfree.com Phone number: +34-610******

Skype: live:henarmerinor

LinkedIn: https://www.linkedin.com/in/henar-merino-rosado/?locale=en_US ABOUT ME

I am an experienced multitask administrative, seeking a full-time position where I can apply my

knowledge and skills for continuous improvement.

I believe that the qualifications I hold working with people from a variety of backgrounds, together with the experience I acquired over the present job that includes customer service, would suggest I am suitable to work in your company. As my professional objectives involve a continuation in acquiring experience in leading companies and in similar posts already held, I feel I could be of great value. Currently, I am working for a consultancy company as a financial analyst and customer service.

WORK EXPERIENCE

[ 08/29/2022 – Current ] Financial analyst

Intelcia Spain & Latam

City: Madrid

Country: Spain

[ 08/20/2021 – 08/23/2022 ] Billing clerk

Avatel Telecom

City: Madrid

Country: Spain

Main activities and responsibilities:

My responsibilities include the management of the global invoicing of the company and suppliers, operator integration, bank reconciliations and provide an excellent customer care.

[ 05/03/2021 – 08/19/2021 ] Customer service representative Avatel Telecom

City: Madrid

Country: Spain

Main activities and responsibilities:

Internal support to different departments, such as sales and operators, and commercial backoffice.

English

LISTENING B2 READING B2 WRITING B2

SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2

[ 11/20/2017 – 12/02/2019 ] Administrative assistant Prosegur Alarmas España

City: Marbella

Country: Spain

Main activities and responsibilities:

Production management and technical logistics.

Supervised the cashier and financial results to management daily. Interfaced directly with customers to provide assistance.

[ 05/02/2017 – 11/15/2017 ] Commercial sales representative Santalucia Seguros

City: Marbella

Country: Spain

Main activities and responsibilities:

Selling and providing information on goods and services to businesses and organisations. EDUCATION AND

TRAINING

[ 09/01/2010 – 07/15/2015 ] Economy Degree

University of Malaga

Address: Spain

LANGUAGE SKILLS

Mother tongue(s): Spanish

Other language(s):

DIGITAL SKILLS

My Digital Skills

Microsoft Office Microsoft Word Microsoft Excel Google Drive Zoom WhatsApp Skype Microsoft Office (Word Excel PowerPoint Outlook) Microsoft Dynamics - NAVISION Marketing strategy

COMMUNICATION AND

INTERPERSONAL SKILLS

Skills

Strategy Development

Effective Communication

Copywriting

Reliable and professional

Organized

Time management

Fast Learner

Motivated

B

Team building and Leadership

DRIVING LICENCE

Cars:



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