JENNIFER TSOUMAKAS, RN
Email: *****************@*****.***
Phone: Home: 508-***-****/Cell: 774-***-****
*** ******** ****, ******, ** 01571
SUMMARY
A skilled and dedicated registered nurse with extensive medical experience, sales, and consulting expertise looking to obtain a challenging position in a company that provides an open environment with many opportunities for continuous growth.
CERTIFICATIONS
Registered Nurse, Massachusetts 2015 – Present
Quinsigamond Community College – Worcester, MA
LPN
Assabet Valley – Marlborough, MA
SKILLS
Medication Administration Expert Sales and Marketing Proficiency
Mental Health Professional Corporate Trainer
MAT Treatment Coordination Lead Cold Caller, Generator
Patient Support/Outreach Excellent Presentation Skills
Supervisory Experience Professional, Driven, Polished
EXPERIENCE
Regional Nursing Supervisor
Spectrum Health Systems – Worcester, MA April 2019 – Present
Oversee multiple outpatient clinic settings to include the supervision of 30
licensed and non-licensed personnel.
Lead daily nursing operations by coordinating schedules, initiating tasks and
enforcing personnel policies.
Provides staff supervision, corrective actions, annual reviews.
Identify learning needs and facilitate staff education.
Monitor and maintain staff compliance.
Identify and operationalize patient and clinic needs. Ensure patients are
given an environment that boasts health promotion and value based care.
Update clinic procedures and policies and inform all staff members of any
changes made.
Recruit new nurses and orient them to the organization’s cultures and
environment.
Facilitates patient outreach/engagement, identify and problem solve
challenges in maintaining census.
Strategize to decrease attrition, identify patient needs and provide necessary
support for compliance.
Jennifer Tsoumakas, RN Resume - Page 2
Maintain a safe environment, ensuring clinical, financial and operational
health.
Proven success with project development, management and roll out.
Savvy with Supply Chain Management, purchase order monitoring/approval.
Familiar with expense report monitoring, approvals, budget overview and
adherence.
Recovery Services Toxicology Coordinator May 2017 – 2019
Harrington Memorial Hospital – Southbridge, MA
Collaborate with clinical team to develop best testing paths for patients.
Monitor over and under screening.
Review lab results and report unexpected outcomes to clinical team.
Maintain unit usage to prevent financial hardship for patient and organization.
Remain current in and enforce regulatory requirements in the outpatient
environment.
Contribute to creating efficient reports to help streamline workflows. Create
workflow adjustments.
Craft and execute plans to automate the toxicology process.
Assist with vendor selection project.
Charge Nurse October 2016 - Present
CDU Harrington Memorial Hospital – Southbridge, MA
New patient admission interview/assessment of mental health dual diagnosis patients
including those in active withdrawal.
Assist in the development at treatment and discharge planning.
Perform ongoing risk assessment and reporting to physician and treatment team to
help promote best outcomes.
Quick response and crisis intervention.
Provide appropriate treatments, including administering medications to manage
mental health symptoms and physical and psychological symptoms associated with
substance withdrawal.
Clinical Consultant Corporate Trainer January 2013 – October 2016
Meditech – Framingham, MA
Served as a primary clinical consultant for major hospital software vendor.
Confidently marketed clinical solutions and services to healthcare providers.
Strong delivery of presentations to senior level executive team.
Savvy in prospecting and profiling, excellent history of cold calling (routinely secured
5 executive level appointments weekly).
Jennifer Tsoumakas, RN Resume – Page 3
Created sales training and education materials to train 4K existing employees and
new hires.
Delivered innovative and major contributions to planning groups.
Staff Nurse January 2010 – June 2015
Department of Corrections – Gardner, MA
Provided quality nursing care for inmates to include medication management and
skilled nursing assessments.
Implemented physician’s orders correctly, and fully assisted with patient intakes,
transitions, and discharge.
Prepared accurate nursing documentation and progress notes, charted patient care
and treatment measures.
Executed detox protocols.
Medication compliance, tracking, and ordering.
Strong patient advocate.
REFERENCES
Available upon request.