ANNE MARIE JORGE CHAN

*** **** **** ****** ********, NY 11236

ads2kd@r.postjobfree.com 718-***-****

SUMMARY OF SKILLS & QUALIFICATIONS

Well-rounded, bilingual professional with great competence and interpersonal skills. In search of employment where I can utilize my excellent time-management, problem-solving, critical thinking and strong people skills to contribute to the success of a company who is equally concerned with my professional and personal development.

EDUCATION

Manhattan School of Technology (Brooklyn, NY) Medical Office Specialist/Medical Assistant May 2015

CERTIFICATION

Security Guard – Unarmed License Identification Number: 100******** Expires 04/08/2023

PROFESSIONAL EXPERIENCE

Medical Secretary (Hospital of Special Surgery – New York, NY) June 2022 – Present

●Greet visitors, ascertains purpose of visit, and direct them to appropriate staff.

●Interview patients to complete documents, case histories, and forms such as intake and insurance forms.

●Compile and record medical charts, reports, and correspondence using a computer and various software program.

●Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations.

●Perform various clerical and administrative functions such as ordering and maintaining an inventory of supplies.

Patient Coordinator (Kings County Hospital- Brooklyn, NY) December 2021 – March 2022

●Provided comprehensive care to clients and patients by monitoring and evaluating each specific case.

●Received and admitted patients, verify patient insurance, and schedule and reschedule appointments.

●Coordinate with the nursing staff and other medical professionals to assure patient care.

●Check-in patients, print and review patient charts, and prepare documentation for physicians and nurses

Patient Coordinator (Mount Sinai Hospital- New York, NY) August 2021– December 2021

Registrar (Mount Sinai Hospital- New York, NY) April 2021 – August 2021

●Initiated and established first contact with patients.

●Confirmed and updated patient demographics and verified patient insurance.

●Assured patients had appropriate insurance for their scheduled appointments and informed them of applicable insurance.

●Entered data, confirming patient’s account number, status, and referral source.

●Determined patient’s eligibility for Medicaid and assisted in completing appropriate documents.

●Took monies for co-pays and other services, distributed receipts to patients, and posted finances on ledgers.

Security Guard (Start Treatment & Recovery Centers- New York, NY) November 2019 – February 2020

●Controlled access to the facility and operate security-controlled equipment to monitor activities in and around the facility.

●Informed violators of rule infractions, such as smoking, loitering, and carrying forbidden articles.

●Patrolled assigned areas on foot to guard against vandalism, theft, and fire; examined doors, windows, and gates.

●Exhibited exemplary conduct and appearance and completed all assigned tasks set by security manager or Clinical director.

Security Guard (Club Dubai- Queens, NY) February 2016 – January 2020

●Verified identification for legal age prior to admission.

●Refused admission to known troublemakers.

●Directly communicated with bouncers and management to assure the safety of all patrons.

●Verified that persons were not carrying any weapon or contraband and utilized metal detectors when necessary.

●Enforced the dress code and refused objectionable attire.

Security Officer Supervisor (Pro Guard- New York, NY) April 2017 – October 2018

Security Officer (Madison Security- Bronx, NY) October 2015 – March 2017

●Oversaw and managed four sites and secured premises and maintained access control

●Resolved any staff issues from each site, managed staff accordingly and held weekly staff meetings.

●Wrote reports of any incident, kept written records, and maintained hourly activity log.

●Utilized security cameras to identify, investigate and resolve security issues.

●Implemented policies, rule and regulations to residents and their visitors.

SKILLS

●Microsoft Windows

●Medical Assistant

●Patient Care

●Supervisory skills

●Coordination

●Objectivity

●Patrolling

●Effective communication

●Critical thinking

●Team worker

●Time management

●Coherent with Epic Meditech

●Problem solving

●Conflict Resolution

●Bilingual (Spanish/English)

●Honesty

●Security officer certified

●Surveillance equipment

●Follow complex instructions

●Patient coordinating

●Dependability

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