CHARITY M. FOWLER
**************@*****.***
Murrieta, California
Objectives
Army Veteran with 8 years of administrative assistant experience. Proven ability to work independently and with others, motivated, exceptional customer service skillset, willingness to learn further administrative functions within the overall business operating strategy.
Education
High School Diploma
Completed Basic Leader’s course (Business)
Experience
Pala Casino Guest Safety Officer/Dispatcher: August 2021-November 2021 (Murrieta, California)
Logged daily activities of the casino/emergency situations
Assisted disabled guests with casino games and activities
Patrolled casino floor and confidential areas
Monitored and escorted guests during concert events
Carried out more than $100,000 chips to table game dealers
Assisted with mitigating risks with hostile guests and situations
Administrative Specialist: February 2020-October 2020 (Fort Lee, Virginia)
In processed over 2,000 incoming personnel paperwork
Updated daily company reports
Briefed status reports and training
Filed personnel’s personal information
Maintained files containing classified information
Fuel Specialist: January 2019- January 2020 (Camp Humphreys, South Korea)
Accountable for over $50,000 of fuel
Transported over 20,000 gallons of fuel
Section supervisor for 10 personnel
Provided and transferred fuel to over 200 personnel on a support assignment
Escort Specialist: September 2016- March 2017 (Washington DC)
Assisted with 2016 Presidential Inauguration
Interacted and transported VIP’s to and from their work headquarters
Transported personnel to and from the White House
Customer Service Specialist: May 2013- August 2015 (Scofield Barracks, Hawaii)
In processed over 10,000 personnel and paperwork
Transported VIP’s and their families to and from their living quarters
Assisted in solving personnel’s personal issues and concerns
Drover over 10,000 miles with no incidents
Administrative Assistant: August 2011- October 2012
CHOP-E MINISTRIES LANDSTUHL GERMANY
Filed essential documents that contained high dollar items
Served as the primary point-of-contact for over 50 ministers
Managed Hectic schedules
Coordinated special events/ celebrations
Briefed important upcoming events to head minister
Managed files that contained personnel’s personal information
Typed up daily reports
Maintained appointments scheduled for counseling
Skills
Extensive experience in customer service strategies
Strong oral and written communication skills
Exceptionally organized
Ability to maintain and build professional relationships
Vast experience in personnel records maintenance
Exceptional ability to maintain files that contain classified information
Ability to maintain high dollar amount of company products
Capability to interact and serve high end customers and clients
Type 60 words per minute
Efficient in Microsoft Word, PowerPoint and Excel.
References:
Vernon Fowler (CHOP-E Ministries)- 909-***-****
Morgan (Pala Casino Guest Safety Officer) 858-***-****
Soo, Kim (United States Army)-804-***-****
Maria Isabel (Pala Casino Guest Safety Officer) 760-***-****