Customer Service Data Entry

KARLA ROWELL 251-***-****

***** ******** ***** *****.****@*****.*** Fairhope, AL 36532

Education: 2002-2005 University of South Alabama Mobile, AL

**** ******** ***** ********* ******* Bay Minette, AL

Commercial Art/Computer Graphics Technology

1993-1994 Southeast College of Technology Mobile, AL

Business Management and Computer Courses

1990-1991 The Art Institute of Atlanta Atlanta, GA

Associates Degree in Fashion Marketing

Professional Experience:

Street's Equisite Plants & UHaul Retail/Customer Service August 2021 - Present, Fairhope, AL

•Retail customer service for gift shop and uhaul rental services. Inventory control, Microsoft, Excel, Word, Set up appointments, Resolve customer information needs and complaints, online orders and credit card transactions with Shopify.

Harris Rental Properties Rental Inspector March 2021 - September 2021, Gulf Shores, AL

•Inspection of rental property conditions after housekeeping is complete and prior to new renters arrival.

DC Lawn Bookkeeper/Auditor April 2021 - June 2021, Fairhope, AL

•Building new software accounts, Quickbooks & Bosslm

EPSC Bookkeeper June 2019 - April 2021, Gulf Shores, AL

•Manage Accounts Payable & Receivables, Payroll

•Maintain orders, account audits, permitting, collections & customer service

Hobby Lobby Customer Service, Cashier 9/2018 - July 2019, Daphne, AL

Fairhope Chocolate Retail, Customer Service 2017 - 2018, Fairhope, AL

•Customer service including prep and gift wrap

•Preparing chocolate treats

•Inventory, receiving, organizing, stocking and shipping

Home Logic, LLC Office Manager 2006 - 2017, Daphne, AL

•Manage Accounts Payable & Receivables, Payroll

•Maintain Security Accounts & Collections, Generate Account Reports & Orders

•Scheduling, customer service, organized group events

SW Alabama AHEC Continuing Education Program Coordinator/Executive Assistant Director 1999-2002

•Coordinated contractual relationships with rural area hospitals for CEU’s and programs and maintained program database.

•Organized the development of community health fairs.

•Coordinated meetings, Assisted in the preparation of reports, activities and maintain inventory.

•Maintained Accounts Payable and Receivables, Payroll.

Call~News Design & Layout Artist 1998-1999

ELG Metals, Inc. Office Manager, multiple locations, TX, TN, LA, AL 1995-1998

Skills Quick Books Pro/Desktop/Online, Microsoft Word, Excel and Outlook, D-Tools, T-Sheets, Square, Shopify, Accounts Payable, Receivables, Payroll, Customer Service, Collections, Data Entry.

Personal References Michelle Williams 251-***-****, 30 years ~ Allen Brunson 251-***-****, 12 years

Heather Lee 251-***-****, 6 years

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