time Management, written and verbal communication, team building
Resume:
Raysha L. Hill
Coppell, Texas 75019
**********@*****.***
Summary
Highly Driven Team Lead with 2+years of possessing excellent leadership and planning abilities. Primary focus is delivering high-quality products on time sensitive deadlines. Monitor, train and encourage employees to improve skills and meet personal goals History of successfully developing and managing strong teams through proactive training and team building. SKILLS
Problem Solving Verbal and Written Communication
Active Listening Detailed Oriented
Staff Training Coaching and Mentoring
Time Management Teamwork and Collaboration
Production and Pipeline Monitoring Goal Setting
Work History
Inspire Closing Services, Irving TX March 2020 - December 2021 Title/Closing Specialist
Received count of files projected daily to monitor the dashboard; Pipeline system to delegate tasks to team members to optimize group productivity.
Monitored team progress daily to ensure goals were met and enforced deadlines and training as needed.
Fostered positive employee relationships through communication, training and development coaching.
Documented production levels and materials used to keep management informed.
Collaborated with the management team to implement new work procedures or policies.
Trained newly hired employees on entire processes, policies and procedures.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Organized processes within the assigned area of responsibility to drive efficiency and productivity.
Reviewed deeds, mortgages, surveys, judgments and answered title curative questions to resolve issues and support the team.
Mortgage Connect, Irving, TX February 2019 - February 2020 REO Closing Specialist
Managed validation of documentation to regulate underwriting and closing requirements.
Maintained a high volume loan closing pipeline (40-50) files and coordinated funding with county partners.
Modified loan structure with lender's final approval.
Reviewed closing disclosures to find any inaccuracies and calculated and balanced the HUD-1 settlement statements.
Followed up and resolved any REO closing issues either from inbound and outbound calls or emailed requests.
Trained new employees in the preparation of title commitments and reviewing of the HUD-1 settlement statements.
Maintained communication with clients, lenders, buyers and all third parties involved using strong active listening and open-ended questioning skills to ensure complete satisfaction with the closing process.
Inspire Closing Services, Irving TX March 2018 - January 2019 Title/Closing/Disbursement Specialist
Prepared Title Commitments from searches and other documentation provided by the abstractors.
Reviewed searches and other documentation from abstractors to create Title Reports, Closing Commitments and Bring Down Reports.
Rotated through different systems and departments based on team needs.
Produced disclosures and disbursements for closings.
Evaluated documents to determine property ownership.
Reviewed Title Commitments and abstract searches to ensure commitments were accurate, updated and any issues resolved.
Assisted in generating Title Policies and assisted with the Title Curative Department to resolve any title issues.
Reviewed, signed and authorized funds that were sent to the county offices, borrowers and title companies.
Chronos Solutions, Coppell, TX April 2016- November 2017 Title/Closing Specialist Department of Justice
Resolved title issues with title companies and attorneys to make sure clear titles were provided before sales transactions were completed.
Coordinated with closing companies, Assistant U.S. Attorneys and clients for obtaining necessary information that resolved title curative matters to close properties.
Maintained consistent communication with all parties involved in the curative effort, including the client Department of Justice U.S. Marshals Services, title companies, closing attorneys and keeping the asset managers apprised of status closings.
Instructed and/or provided authorization to attorneys and closing offices to prepare necessary documents for closings.
Managed a high-volume pipeline (50-60) files within a deadline-driven environment and consistently met performance goals.
Vendor Resource Management, Carrollton, TX September 2015-March 2016 Title Specialist- Contractor
Directed involved parties on what actions to take based on issues identified and coordinated that action.
Resolved title issues with title companies; Confirmed clear titles were provided before sales transactions were completed.
Assisted in backing up other team members when necessary.
Followed-up diligently with title companies to ensure they were working to resolve identified issues.
Contacted vendors and attorneys to resolve title issues regarding mobile homes.
Analyzed chain of title and prepared reports outlining title-related matters.
Reviewed and examined deeds, deeds of trust, liens, judgments, and easements, to identify problems and sought out resolutions for smooth title processes. JPMorgan Chase, Lewisville, TX
Loss Mitigation Short Sales Closing Specialist September 2011-July 2013
Helped clients and attorney’s complete short sales.
Liaison between clients and agents for appraisal review, research team and tax team.
Coordinated with real estate agents on sales price, commission, and title issues for short sale property closings.
Maintained a high volume loan closing pipeline consisting of 80-90 files and coordinated funding with title companies.
Daily high volume of outbound and inbound calls and third-party contacts.
Contacted borrowers to assess reasons for default, individual intents and options for resolving issues.
REO Closing Specialist May 2003-September 2011
Demonstrated ability to work under time sensitive deadlines and met goals to ensure proper closings.
Reviewed closing disclosures to find any inaccuracies and calculated and balanced the HUD-1 settlement statements.
Trained new employees and outsource vendors.
Assembled credit files for review by post-closing review team.
Worked with third-party vendors to address and clear loan closing requirements.
Scanned and uploaded loan and related documents into the system.
Prepared and delivered loan documents to title and escrow teams.
Communicated with customers, lending personnel and title companies to coordinate closing activities.
Managed validation of documentation to regulate underwriting and closing requirements.
Assisted with new procedures and practices for vendors.
Maintained 80-120 loans in closing pipeline and coordinated funding with title companies. EDUCATION
Everest College Arlington, TX October 2008 - October 2009 Medical Billing and Coding
Completed coursework in DRG Coding, Medical Records and Billing.
. References Available Upon Request
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