Human Resources
Resume:
Marija Bakrac, MBA, PHR
Chandler, AZ 85224
Email: ************@***.***
Dynamic MBA, with multinational legal background and with history of maximizing returns on complex initiatives for clients and organizations in diverse industries. Overcome cultural, bureaucratic, and political obstacles, breaking down barriers hindering success. Translate complicated technical data to audiences on all levels, uniting parties on all levels on common mission and goals. Build high-performance collaborative team environments, tactical alliance networks, and loyal customer and referral bases. Spark creativity and ignite ingenuity.
PROFESSIONAL EXPERIENCE
ONCOLOGY CONVERGENCE, INC., Tempe, Arizona
Human Resources Director - June 2012 to Present
Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management and help define and build Oncology Convergence brand
Oversee and lead the team in the development of recruiting strategies with respect to sourcing candidates, referral, selection methods and reference checking for internal and external candidate processes.
Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development.
Manage and constantly improve company’s onboarding process by providing outstanding candidate experience with diligent management and exceptional communication
Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) and talent management system.
Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Facilitates professional development, training, and certification activities for all staff.
Major contributions:
Successfully completed and led company through merge and acquisition process by implementing advance planning, well-crafted communications, and a sharp focus on business objectives
Developed and efficiently implemented training for mid-level managers in order to successfully establish and execute managerial duties
Partnered with Leadership, Hiring Managers and Teams and designed and executed effective hiring strategies that led to hiring top quality candidates by implementing innovative talent acquisition tools and processes
Shortened time to fill and time to hire by reducing process of searching and acquiring talent for major positions and using effective hiring techniques and successfully hired and retained over hundred employees in six-month period.
Building desired culture with key stakeholders and kept low turnover by continually following up with both, new and existing employees and looking to improve ways of communication in remote environment.
Working in multi-state environment (AZ, CA, CO, FL, NM, NY, AK, KY, SC and OH)
Personnel Manager - 2009- 2012
While working as Personnel Manager, duties and responsibilities were as follows but not limited to:
-Being responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings.
-Drafting policies and procedures.
-Employment verifications, file retention organizing.
-Conferred with and advises management on departmental personnel issues, policies, and procedures; aids in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations.
-Exercised independent judgment relating to the development, revision, and implementation of various policies and procedures.
NORDSTROM, INC., Chandler, Arizona
Retail Sales Associate – July 2006 to June 2009
Provided customers with hands-on aid and consultation on selecting optimal dress attire, casual clothing, and furnishings. Cultivate lasting client relationships. Follow-up on purchases. Recommend new merchandise. Invite customers to special events.
Major Contributions:
• Applied experience in multicultural European business world to aid diverse clientele.
• Grew loyal customer and referral base.
• Increased sales per hour.
• Exceeded corporate and personal sales goals.
• Played key role in men's sportswear department becoming 1 of most successful storewide.
Highlights:
Won contest for highest number of sales of specific product over 3 weeks.
Named Top Sales Associate numerous times.
Received multiple personal letters of gratitude from satisfied customers.
DIMITRIJE DAVIDOVIC HIGH SCHOOL, Belgrade, Serbia
Chief of Staff- March 2006 to June 2006
Appointed to turnaround school statute and establish compliance with new regulations and guidelines set forth by Ministry of Education. Performed as school's key source of legal advice and aid. Maintained optimal balance between students' needs and legal requirements. Managed all oral and written communication with Ministry of Education. Prepared all official school documentation. Authored and established documents pertaining to employee issues such as filed complaints, absence, time-off, hiring, and discipline. Ensured 100% compliance with government law.
Major Contributions:
• Reengineered ineffective school statute, successfully establishing 100% compliance.
• Improved communication and cooperation between school and Ministry of Education.
• Enhanced flow of operations, improving internal communication.
Highlights:
Overcame objections and reluctance to change from majority of faculty, opening lines of communication and creating more positive working environment within school.
Built rapport with entire faculty, utilizing expertise in relationship building and management, leadership, communication, interpersonal, consensus building, and problem resolution skills.
ALISTER-INVEST CO, Belgrade, Serbia
Legal Consultant- June 2003 to March 2006
Delivered strategic business and legal consultation to clients. Assessed specific needs and desires. Evaluated associated business risks. Laid out all related constituents in understandable terms. Analyzed clients' legal contractual agreements with 3rd parties. Identified conflicting and/or inadequate planning within contracts. Restructured documents to eliminate discrepancies and expedite project execution. Reacquired all necessary legal permits. Determined need for and participated in litigation. Initiated and managed all written and oral communications with courts, judges, international banks, and foreign entities. Managed all Human Resources matters.
Major Contributions:
• Expedited problem resolution and response times, strengthening flow of internal communication.
• Bridged gap between domestic and foreign parties, employing multilingual abilities. Raised client volume, increased profits, and improved client satisfaction.
Highlights:
Safeguarded clients' interests and assets in unstable countrywide business environment.
Navigated instability in domestic business world and rapid fluctuation of laws, forging strategic relationships with key decision makers within judicial branch of government.
Recognized continually for diplomatic skills, enthusiasm, and personal drive.
TRGOTRADE CO., Belgrade, Serbia
Office Manager & Contract Administration Manager – June 1998 to June 2003
Oversaw all aspects of daily operations. Authored and maintained files on all company data and
documentation. Participated in proposal preparation. Reviewed all contracts. Aided contract
negotiations. Managed warehouse inventory.
Major Contributions:
• Simplified document management, reorganizing and automating companywide system.
• Maximized customer satisfaction, building consultative sales and support relationships.
EDUCATION and QUALIFICATIONS
Master of Business Administration, University of Phoenix, Phoenix, Arizona
Bachelor of Law, Law School of the University of Belgrade, Belgrade, Serbia
PHR (Professional Human Resources) certification
11 years of experience with full cycle recruiting for all levels of positions within company
Effective leadership and negotiation skills
Experience with a variety of sourcing techniques
ADDITIONAL INFORMATION
Using CompAnalyst software for market ranges, salary structures etc.
Using Perform Yard software for performance evaluation management and KPI metrics
Using PI software for employee survey to identify gaps in employee satisfaction
Familiar with Workday software
PHR Certified
Employee Relations
HR Policies & Procedures
Employee Counseling
Staff Recruitment & Retention
Orientation /On-boarding
Employment Law
Computer Savvy
Knowledgeable in ADA/FMLA/FLSA
Experience in multicultural environment
Communication, Leadership, Organizational and Multi-tasking skills
HOBBIES
Teaching group fitness classes (different formats) as well as providing personal training for friends and family along with customized macro calculation.
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