Health Aide Support Professional
Resume:
DIONNE BROOKS
***************@*****.*** 216-***-**** 9917 Mt Auburn, 2, CLEVELAND, OH 44104 Summary Detail-oriented Home Care professional adept in offering client assistance with daily living activities, transportation and overall well-being. Offering 20 years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care Skills
● Compassionate client care
● Care plan management
● Client documentation
● Behavior redirection
● Administering medication
● Client safety and first aid
● Case management experience
● Recruiting and training
● Medical device products and services
● Information documentation
● Organization and planning
● Staffing management
● Enthusiastic caregiver
● Setting appointments
● AED certification
● Personal and professional integrity
● Charting
● Patient positioning understanding
● Patient and family focused
● Problem resolution ability
● Maintaining quality assurance standards
Experience
Home Health Aide 03/2019 - Current
Classic Ms LLC Fairveiw Park, Ohio
● Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
● Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs
● Assisted disabled individuals to foster independence while still closely monitoring safety at all times
● Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes
● Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files
● Advocated for establishment of healthier lifestyle practices to achieve optimal wellness
● Maintained patient hygiene by giving bedpans, urinals, baths and shaves Home Health Aide 04/2011 - 03/2019
Protem Health Services Shaker Hts, OH
● Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
● Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information
● Monitored clients' progress to report necessary changes
● Supervised frequent activities such as medication and personal hygiene to ensure safety
● Provided mental and emotional support to keep clients happy and healthy
● Worked to improve patient outlook and daily living through compassionate care
● Delivered activities that provided cognitive stimulation and entertainment
● Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores
● Maintained clean and well-organized environment to promote client happiness and safety
● Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life
● Managed various daily job tasks, including patient transportation and appointment scheduling
● Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients
Direct Support Professional Supervisor 01/2002 - 03/2006 Jewish Family Service Beachwood, OH
● Administered medications, collected specimens to assist with diagnostic and treatment protocols
● Helped patients adjust to hospital routines and thrive in structured environments
● Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services
● Identified and hired talented individuals bringing valuable skills and great experience to team
● Coordinated referrals to community services by advocating for individual needs and addressing roadblocks
● Consulted with local government representatives to understand community needs and strategize response plans
● Ensured each member of staff received development opportunities by implementing workshops, seminars and regular training
● Assessed each resident's psychosocial needs
● Safely operated equipment such as vacuum cleaners, floor and carpet machines and trained other [Job Title]s in proper usage
● Compiled data for [Type] reports to disseminate to staff members, [Job title]s and management team
● Checked inventory for required supplies, including [Type] and [Type] and made lists for [Job title], documenting needed cleaning products
● Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
● Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
● Wrote agendas and notes and sent out automatic notifications for upcoming meetings
● Created communication strategies to meet client objectives Home Health Aide 05/2010 - 01/2012
A-! Home Care Cleveland Heights, OH
● Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores
● Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support
● Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients
● Supported effective care for managed home care patients by observing health status and monitoring conditions
● Maintained patient hygiene by giving bedpans, urinals, baths and shaves
● Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory
● Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
● Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes
● Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
● Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping
Education and
Training High School Diploma
John F. Kennedy Cleveland, OH
Protem Shaker Heights
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