Call Center Member Service

Tennille M Chavez

**** ****** **. ******, ** ****3

Home phone: 303-***-****

Email: ********@********.***

Work History

Denver Community Federal Credit Union Denver, CO 08/2000 – 01/2003

Teller at Branch and Drive-up area

Sooper Credit Union Arvada CO 04/01/2003 - current

Call Center Rep and Lead

Focused on member service, answering calls, trouble shooting and leading my team. Taking and fixing complaints from members. Taking courses to help improve my knowledge to become a better leader and team player. Assist in training new employees and in the Hiring process. Helping my co workers with any issues that come up. Being the best leader that I can be for both my Job and my coworkers.

Attended the 2019 Call Center Conference and represented Sooper Credit Union,

Education

West High school – Diploma

West Wood College – Bachelors Degree in the Science of Criminal Justice

Awards and Certification

-NLMS State of Colorado insurance licensed

References may be given upon request

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