General Workers Customer Care

Residential Address : **** Nqomfi Road

Imbali, Pietermaritzburg

3219

Contact Number : 060-***-**** OR 076*******

Email address : *******.***********@*****.***

PERSONAL DETAILS

Surname : Ngubane

First Names : Nolwazi

Date of Birth : 1999 July 28

Identity Number : 990-***-**** 086

Gender : Female

Marital Status : Single

Dependents : One

Nationality : South Africa

Home Language : Zulu

Other Language : English, Xhosa

Health : Excellent

Hobbies and Interest : Baking

Personal Disability : None

Religion : Christian

Drivers license : code 10

PERSONAL CHARACTERISTICS AND ABILITIES

Good communication skills (verbal & writing), interpersonal skills, good organizing and planning skills, good decision making and time management skills, decent presentation, conflict management, negotiation, meticulous and sound leadership skills, exceptional administration skills, teamwork and clients. Financial administration, telephonic techniques, customer care.

EDUCATIONAL QUALIFICATION

Last School Attended : Woodlands High, Pietermaritzburg KZN

Highest Standard Passed : Grade 12

Subjects : IsiZulu, English, Mathematics literacy,

Life orientation, Business studies,

Geography

Life Sciences

Institution : UMGUNGUNDLOVU TVET COLLEGE 01/2017 to 06/2018

Course : National N diploma Public Management

Subjects : Public Administrative N4, N5, N6

: Entrepreneurship and Business Management N4

Management communication N4

Computer practice N4, N5

Municipal administration N5, N6

Public Finance N5, N6

Public Law N6

WORKING EXPERIENCE

Name : CHRIST THE HOSPITAL

Position : Administrative Clerk

Period : 18 Months (01 July 2018- 31 December 2019)

ASSET MANAGEMENT DUTIES: 01 July 2018 to December 2018

Do physical verification of asset, monthly quarterly and annual

Reconciling between BAS Fixed asset register

Assisting of conducting board of Survey

Assisting in receiving all bought equipment via stores department.

Assisting in issuing equipment to End-users using TR17.

Update asset register regularly monthly.

Updating inventory listings placed behind doors.

Updating fixed asset register.

Send all medical equipment to HTS for repairs when necessary.

Sending all newly bought medical equipment to HTS for acceptance.

Controlling and update face value book.

Bar coding and engraving equipment.

Assist in Replenishing of face value book.

Assist in updating of disposal plan and recording of NSI.

Ensure equipment Service plan is updated

SUPPLYCHAIN MANAGEMENT (Demand, Logistic and acquisition) 03 January 2019 to 30 June 2019

Acquisition

Check and receiving of Approved NSI from Cash flow

Assist with Preparing of Advertising and closing of all documents

Preparing document for Bid evaluation and Bid Awarding

Taking minute for Bid evaluation and Award committee

Demand

Assist with capturing & submission of Procurement plan

Checking if NSI and replenishment are on the procurement Plan and Estimated

Submit all NSI and Replenishment to budget for cash flow committee

Abide by and implement SCM police and Procedure

Check and confirm specification

Do follow up on outstanding order or shortage of delivery

Logistic

Receiving of good delivered in the institution by comparing invoice to an order

Ensuring quantity delivered is infect order and verify items

Enter invoice in Good receive note for the end user to received

Ensure replenishment are done timeously

Maintaining stock room

Issuing and updating Bin cards

Do stock taking monthly, Quarterly, Annual

BUDGET AND EXPENDITURE CONTROL: 01 July 2019 to 31 December 2019

Duties:

Taking minutes for the cash flow committee meeting

Assisting in ensuring that payments are processed within 30 days

Assisting in clearing and reconciliation of suspense accounts monthly

Assisting in Preparation of journal transactions and capturing on BAS

Assisting In Checking payments vouchers for accuracy before capturing them on BAS

Updating of order books

Assisting in Processing of transactions on BAS

Assisting in Compiling and submission of monthly returns to head office

Assisting in Recover of incorrect payments

Assisting budget process (compilation and capturing)

Proper filing and records keeping for audit purposes

General

Taking minutes of the meeting

Telephone etiquette

Make copies and scanning, facsimile, Emails documents

Filling the document using system

Receiving and check document accuracy

Generate report and submit

Name of the company : Prilla 2000 PTY LTD

Position : Auxiliary service

Duration : 15 January 2020 till to date

Doing administrative and clerical task (Photocopying, scanning, typing, e-mails filling files)

Do planning, compile statistic reports, Memo and e-mails

Sorting of document and distribute according to list

Ensuring standard and procedure are followed are companies prescripts

Serving client over the counter

Ordering stock from Supply Chain management

Tracking document using Movement book and register

Ordering and receive stock of the office e.g.; stationery

Ensure that face value book are signed by delegated official e.g. requisition for supplier

KNOWLEDGE/ SKILLS

Project / Programmed management, Republic of South Africa constitution, PFMA, KZN citizen charter, PAIA White paper on transforming public services delivery, Batho bele handbook, National Treasury frameworks on managing, Supply chain Management Standard operation Procedure (SOP) performance, change management, monitoring and evaluation systems. Knowledge of limited range of work procedures and elementary clerical duties such as administration procedures relating to specific working environment including planning and organizing. Knowledge on the relevant legislation policies / prescripts and procedures. Basic knowledge on financial administration, Computer literacy, telephonically techniques, customer care.

REFERENCE

Name Miss TP Ndlovu

Contact number 082******* or 033-*******

Name Ntshayintshayi SN

Contact number 071*******

Name Mrs. BE Mbanjwa

Contact number 083*******

Contact this candidate