Customer Service Representative
Resume:
Michael Banico
095******** /*****************@*****.***/ San Juan Molo, Iloilo City 5000
Career Objective
Attentive, smart working and diligent customer service specialist trained in conflict resolution aiming to leverage interpersonal and communicative skills to build customer loyalty and satisfaction for the company.
Work Experience
Inspiro (Formerly SPI Global): November 2010 – August 16, 2012
Customer Service Representative
Philippine Airline CSR for Domestic and International flights
Mabuhay Miles CSR (for VIP passengers) in Domestic and 1800 Hotline for the U.S.
Handles customers concerns about booking reservations, rebooking and ticketing over the phone.
Convention of the Philippine Baptist Churches: July 2017 – May 2022
Weekend Pastor
Amparo Baptist Church – 2017
Manacabac Baptist Church – 2018
Villa Hermosa Evangelical Church – 2019
Guimbal Evangelical Church – 2020-2022
Education
Associate in Cruiseship Management, John B. Lacson Maritime University, M.H. Del Pilar Street, Molo, Iloilo City 5000, April 2007
Bachelor of Theology, Central Philippine University, Lopez Jaena Street, Jaro Iloilo City 5000
July 2022
Graduated Cum Laude
Dear Sir/Madam,
My name is Michael Banico, I wrote this email to apply on the vacant positions that you have in your company which suit my qualifications.
As an associate of a Cruiseship Management and a graduate of a degree in Theology, I am specialized in working with different people. I have worked as a customer service representative which trained me to work under pressure and in a fast-paced environment. I have come to also develop discipline, better time management, resilience, and humility from my past experiences. But irrespective of my education and experience I am willing to do any job which is required of me in a position that you will be offering me.
Please find my resume attached to this email, and please let me know if there are any available job vacancies.
I hope you help me in this regard. Thank you.
Regards,
Michael A. Banico
***************@*****.***
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