Deborah Tews
Buhl, ID *****
***********@*******.***
Work Experience
In Home Caregiver
Caregivers NW - Idaho Falls, ID
September 2022 to Present
Provide clients with assistance in their homes following an outlined, detailed Care Plan of daily living tasks including light housekeeping, shopping, meal prep & serve/feed clients & mobility assistance; document all tasks, enter notes at the end of each shift; report any significant changes to the nurse in charge of client if necessary.
Medication Technician/Caregiver
Chardonnay Assisted Living - Twin Falls, ID
March 2022 to June 2022
Night Shift: Log all medication passed in computer & Narcotics Book (when applicable); assist residents with Toileting & other night needs; prepare all food for the next day, following Food Safety Regulations; clean up & do dishes; sweep & mop kitchen, dining room & hallways nightly; do laundry; complete resident observations, shift report form and shift duties nightly; do shift change with oncoming Day Med Tech/Caregiver.
Resident Aid
Rosetta Assisted Living - Twin Falls, ID
October 2021 to January 2022
Assist residents with daily routines, which include dressing, showering, changing, toileting & grooming; assist with serving meals & cleanup; light housekeeping; pass meds & record data & redirect residents when they display unsavory behavior towards others. Front Desk Agent
Holiday Inn - Twin Falls, ID
May 2021 to July 2021
Check guests in, make reservations, handle guest purchases, run reports, fill out reports, give information
& answer questions about the restaurant, pool/hot tub area & fitness center, & balance cash drawer at the beginning & end of each shift.
Night Auditor
Hilton Garden Inn Hotel - Twin Falls, ID
November 2019 to May 2021
Data entry, print reports, check guests in and out and build rapport, make coffee and replenish the coffee bar items, then set up the coffee bar and breakfast buffet equipment, and provide exceptional service to each and every guest.
Resident Aid
A Better Choice Assisted Living and Memory Care - Twin Falls, ID August 2019 to October 2019
Pass out medication using the Almsa system, prepare and serve meals to residents, assist with showering/ dressing/grooming residents, and light housekeeping chores. This position involved time management skills.
Cashier/Sales Associate
Deseret Industries - Twin Falls, ID
August 2018 to July 2019
Provide customer service, ring items up, call for pricing when tags are missing, stock the sales floor with clothing items, set up displays according to company policy and guidelines, and keep sales floor and register area neat and clean.
Retail Sales Associate
Deseret Industries - Twin Falls, ID
August 2018 to July 2019
1. Most friendly cashier
2. Very accurate
3. Highly efficient
Scheduler
Assured Quality Lawn Sprinkling - Boise, ID
March 2017 to October 2017
Answer phones, give quotes for services requested, file job orders in the correct daily folder, match printed job orders with daily jobs in Access, set up or update customer accounts, call previous customers to see if they needed our services, determine emergency repairs and dispatch technicians and the correct water company, process payments, put job sheets in route order for each technician's route daily, and cover for office manager 2-3 days a week.
Education
Vocational in Medical Office Specialist
Eastern Idaho Technical College - Idaho Falls, ID
September 2009 to December 2010
Associate in Science (AS) in Administrative Legal Assistant Eastern Idaho Technical College - Idaho Falls, ID
September 1991 to May 1994
Skills
• Microsoft Office
• Retail
• Customer Service
• Cash Handling
• Microsoft Word
• Cash Register
• Fast learner
• Filing
• team player
• Word
• Data Entry
• Excel
• POS
• Cooking
• Front Desk (2 years)
• Administrative Assistant (1 year)
• Word Processing (2 years)
• Memory Care
• Night Audit
• Medical Office Experience
• Phone Etiquette
• Microsoft Outlook
• Clerical Experience
• Guest Services
• Proofreading
• Coffee Experience
• Home Care
• Office Management
• Medical Receptionist
• Medical Terminology
• Organizational Skills (10+ years)
• Computer Literacy (10+ years)
• Medisoft (Less than 1 year)
• Computer Skills (10+ years)
• Computer Literacy (10+ years)
• Communication Skills (10+ years)
• Medical Scheduling
• English
• Medical Billing
• Insurance Verification
• Basic math
• Office experience
• Hospitality
• 10 Key Data Entry
• Microsoft Excel
• Medical Coding
• ICD-10
• Caregiving
• Hotel experience
• EMR Systems
• Patient Care
• System administration (2 years)
• Business Operations (3 years)
• Cashiering
• Microsoft Powerpoint
• Administrative experience
• Windows
• Sales
• Order entry
Certifications and Licenses
CPR Certification
August 2019 to August 2022
CPR certified
driver's license
Certified Medication Technician
Certified Medication Aide
Assessments
Spreadsheets with Microsoft Excel — Familiar
June 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Familiar
Retail Cash Handling — Proficient
May 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient
Administrative Assistant — Highly Proficient
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer Focus & Orientation — Expert
April 2020
Responding to customer situations with sensitivity Full results: Expert
Scheduling — Familiar
April 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Data Entry Clerk — Highly Proficient
May 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Sales Skills — Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient
Attention to Detail — Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Night Auditor (Hotel) — Highly Proficient
April 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Work Style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Strong General Office skills - i.e. typing, filing, appointment scheduling, phone etiquette, mail • Positive customer service and public relations in both service and retail settings
• Medical Office Specialist certification • Data Entry and payment processing
• Excellent drafting, editing, and proofreading • Strong attention to detail and procedure