Health Coach Insurance Agent
Resume:
Shawdi Najafi
Gilbert, AZ *****
**************@*****.***
I am an enthusiastic and skilled professional who transforms plans into workable solutions and has a sincere interest in people. After successfully leading a clothing accessory line in the fashion industry, I followed my life’s passion and transitioned into the health & wellness industry. Committed to being a team player and benchmarks performance against key operational targets. A result-driven Executive with a strong work ethic, and immense passion to create new ideas that increase productivity. Work Experience
Director of Operations
HYPOXI USA
2015 to 2021
HYPOXI is a combination fitness and spa experience. I began at HYPOXI USA even before there was a studio door to open. As the Director of Studio Operations, my focus was to ensure every customer’s experience was enjoyable, positive and rewarding. My position allowed me to strategically plan to restructure the organization. I proactively pursued operational changes that better reached customer needs. Owner
Sir Alistair Rai Fashion Company
2011 to 2015
Leading a $2 million company in the Fashion industry. We upheld a strong unique design in the luxury accessory market. I provided product development and design. I managed and trained employees on website configurations and operational systems. Also, leading strong merchandise presentation skills.
Office Manager & Insurance Agent
Phoenician Fine Properties
2007-2011
This office had roughly twenty agents that I was responsible for processing all their paperwork. Also, answering phones and directing customers to the proper. I also worked for an independent insurance office which had over 1400 homeowners and car policies. My main role was assisting current customers with any changes they needed to make. I dealt with new customers by providing them quotes and getting them the best prices we could offer.
Education
BA in Communications
Arizona State University - Tempe AZ
2005
Skills
•Design/Development (3 years)
•Sales (10+ years)
•Operations (7 years)
•Strategic Planning (3 years)
•Bilingual - English & Farsi
Certifications and Licenses
HYPOXI Certified Health Coach
April 2016
Areas of Expertise
• Operational Process Analysis
• Revenue Goal/Growth Attainment
• Strategic Planning and Leadership Development
• Organizational Design/Development
• New Website Start-Up Management
• Project Planning/Execution
• Marketing Management
• Merchandise Presentation
• Multi-Site Operations
• Inventory and Pricing Control
• Customer Satisfaction
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