Customer Service Sales Manager
Resume:
Veronica Gama
Ceres Ca *****
******@*****.***
Skills:
● Biliterate (english/spanish)
● Able to meet deadlines and multi task
● Phone /Customer service oriented
● Fast learner/ Teachable/Adaptable
● Organized/ Efficient/ Problem solver
● Independent/ Team player
● Dependable/trustworthy
● Basic microsoft/excel
● 9 years office Supervisor/Training skills experience
● Flexible
● 4 years Scheduling/customer Payment experience
Experience :
I PULL UPULL Auto Parts
Vehicle Purchasing Office Lead/Supervisor
3151 S. Hwy 99
Stockton,CA 95215
June 2017- October 2021
● Maintain both front and back office organized and functioning in all areas, including scheduling and dispatch, answering / making phone calls to complete businesses and private customer purchases.
● Review with detail all paperwork required for information to match vehicles and include vehicle condition deductions if any upon arrival.
● Monitor and confirm accurate information and prices are input into the system per vehicle to correct private customers or business before payment.
● Keep goal numbers up to date and pending goals to achieve.
● Train and Supervise new members of the team.
● Worked with multiple business program organizations /truck driving companies,with different pay rates, and different pick up locations.
● Completed a month end reconciliation for payments, vehicle inventory, and information accuracy.
CVS Distribution Center
2400 Keystone Pacific Pkwy
Patterson Ca 95363
March 2017- June 2017
● Order selecting
● Collect items on an individual order list with a batch of 7 or more orders in a timed schedule.
● Fast paced environment, inputting and scanning of batches before proceeding.
● Stayed organized with merchandise bins and products on shelves. Stanislaus County Community Service Agency
Medi-cal Dept - Clerk Aid
251 Hackett Rd
Modesto, CA 95358
April 2016- October 2016
● Scanning and indexing of confidential documents
● Research of information and system auto send of proper documents.
● Assist with special projects, Example- training preparation material. Stanislaus County Health Service
Specialty Clinic- Clerk (Temporary)
830 Scenic Dr.
Modesto, CA 95353
March 2015- October 2015
● Conducted appointment preparation; printed and organized with verification.
● Filled according to document file numbers.
● Completed purging of files.
● Confidential document scanning to ensure privacy of customers.
● POS verification through insurance eligibility.
● Complete patient scheduling and reminder calls.
● Translated languages between patients and nurses. Pick N Pull
Sales manager
113 Beard Ave
Modesto, C 95353
June 2007- August 2012
● Supervised over 10 employees
● Rotated employees’ schedules with time management in different positions
● Trained new employees and promoted employees.
● Supplied all registers with change efficiently throughout the day as needed.
● Prepared safety and daily team goal meetings as well as notes and signature confirmation of attendance.
● Shifted schedule conflicts to assure shift coverage.
● Stayed on top of disciplinary actions with counseling as needed.
● Managed priorities to complete before or by deadline.
● Worked my way up through the company : worked 5 years as a customer service associate, 7 years as an assistance sales manager, 5 years as Sales Manager. Same company.
Education :
GED Stanislaus County Public of Education Modesto CA References upon request,
Thank you for your time, Hope to hear from you soon! Veronica Gama
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