MONA FIELDS

*** ******* *****, ******, ** ***** C: 707-***-**** ads21c@r.postjobfree.com

Summary

Senior Clerk with 25years experience in health care. Professionally trained with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Customer service oriented skilled with greeting patients, scheduling appointments. Detail-oriented dedicated skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff, with extensive experience performing medical clerical duties and patient screening in busy clinical setting.

Skills

* Clinical experience

* Strong medical ethic

* Strong clinical judgement

* Medical terminology

* Phone communication

* Prioritizing/managing deadlines

* Organizational skills

* Medical coding

* Customer service

* Typing 40wpm

* Data Entry & Coding

Experience

HealthPartners Management Group 05/2021 to present

David Grant Medical Center/Travis AFB Fairfield, CA

Heart Lung Vascular Clinic

Medical Appointment Clerk

*Support medical providers and staff

*Schedule cardiovascular appointments, answer phones

*Work the patient que and schedule specialty appointments

*Greet patients and visitors at front desk

NorthBay Health Care 09/2019 to 5/2020

Home Health and Hospice Fairfield, CA

Financial Services Representative

* Initial, secondary billing, and follow-up of claims to payers

* Timely resolution of on hold claims

* Verify document eligibility and benefits for all billable payers including identification and resolution of managed care, third party requirements, authorizations

* Follow up on accounts with carriers and/or patients to the point where the account goes to zero balance

* Resolution of credit balance accounts in accordance with federal requirements

Senior Clerk 04/2012 to 02/2019

CITY and COUNTY OF SAN FRANCISCO San Francisco, CA

SPECIAL PROGRAMS FOR YOUTH

Senior Clerk

* Register new clients and maintain update medical and behavioral health

information on clients using INVISION/AVATAR system.

* Disseminates information and answers inquiries by communicating with public,

departmental personnel.

* Checks and reviews a variety of documents for completeness and accuracy

* Exercises sound judgement and utilizes knowledge of applicable laws,

regulations and procedures in solving daily clerical and office problems.

Senior Clerk 02/2008 to 04/2012

CITY and COUNTY OF SAN FRANCISCO San Francisco, CA

MAXINE HALL HEALTH CENTER

Receptionist/Senior Clerk

* Support ten physicians as well as nursing and administrative staff,

* providing broad-based primary care services.

* Answer telephone inquiries, and schedule appointments for on-site

* services and specialty clinics.

* Enter daily Point of Service codes.

* Greet patients and visitors at front desk, and provide referrals to other services as

needed.

* Pull and re-file charts.

Senior Clerk 04/1996 to 02/2008

City and County of San Francisco San Francisco, CA

SOUTHEAST HEALTH CENTER

Receptionist/Clerk Typist

* Supported ten physicians as well as nursing staff.

* Answered telephone inquiries, and scheduled appointments for on-site services

and specialty clinics.

* Greeted patients and visitors at front desk, and provided referrals to other

services as needed.

* Screened pharmaceutical representatives and other vendors seeking

appointments.

* Respond to calls from medical professionals and facilitate prescription refills.

* Typed letters and memos as requested and posted job announcements.

* Pulled and re-filed charts, and managed the centers filing systems.

Data Entry Clerk 01/1988 to 10/1994

Wells Fargo Bank San Francisco, CA

Check Processing Center

Data Entry

* Input check numbers and dollar amounts on checks in a high-volume, fast-pace

setting.

* Reconciled totals with microfiche tapes, and distributed month end reports.

Business Account Service Center

Receptionist

* Answered called from large business accounts and transferred to account reps.

and Special service Group.

* Set up meetings at Corporate office, including some light catering and

preparation of packets.

Education and Training

Diploma: Medical Assistant 1993

Bryman Campus San Francisco, CA, USA

High School Diploma 1987

Woodrow Wilson High School San Francisco, CA, USA

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