Scrum Master Loan Processor

IBRAHIMA ABOUBAKARY

Dallas, TX 571-***-**** ************@*****.***

SUMMARY

Over 7 years of experience as a Certified Scrum Master with the aptitude of teaching and coaching teams successfully through complex projects. I am a servant leader with the primary interest to support and enable team members to grow and prosper. Devoted and Established to Agile with main goal to help the teams maximize value, reduce risk, and deliver outcomes that align to the organization’s vision through the effective use of Scrum framework.

EDUCATION AND CERTIFICATIONS

American Intercontinental University May 2015

Bachelor of Business Administration.

CSM – Certified Scrum Master

PSM I - Professional Scrum Master I

PSM II – Professional Scrum Master II

SKILLS

Event Facilitator

Remove Impediments

Conflict Management

Risk Management

Metrics Reporting

Strong PO, stakeholder & team collaboration

Monitor Progress and roadmap

Servant Leader

Kanban

SAFe 5.1

Teaching, coaching, and mentoring

Excellent oral and written communication

SQL

Python

R

Healthy backlog

Reliable and trustworthy

Leadership in agile communities of Practice

Software Development Life Cycle

Directing Cross-Functional Communications

Continuous Improvement & delivery

Work Management Tools (Jira, Confluence & Teams)

Ability to multitask and work under pressure

Stellar analytical, planning and organizational skills

Spreadsheet

Power BI

Tableau

PROFESSIONAL EXPERIENCE

Zions Bank Scrum Master

Houston, Texas, USA February 2018 – Present

Make sure the team and organization understand and enact Scrum by applying the Scrum principles and practices to interactions between team members, stakeholders and others in the organization.

Facilitate Scrum events as needed to help everyone adhere to scrum roles and rules.

Coach PO about the importance of an healthy backlog and the ability to project vision of the organization through a well-organized, prioritized and refined backlog

Act as Servant leader to the teams; enable and support team members to grow and prosper.

Verify user stories meet DOR before being accepted to the sprint.

Lead with Influence and Empathy while focusing on the needs of the Scrum team members and the customers they serve.

Remove impediments to allow teams to achieve goals.

Preserve the teams in self-organization and cross functionality.

Spark change that aims to improve product quality and project outcomes.

Embody the Scrum basics to the Organization.

Encourage developing a more trusting, collaborative, and transparent team where problems could be raised without fear of being blamed or judged with a complete focus on problem resolution.

Proven strong Collaboration with PO, leadership, and the teams

UnitedHealthcare Group Scrum Master

Houston, Texas March 2015- February 2018

Facilitated the team ceremonies.

Ensured communication and prioritization of projects to management of stakeholders including scope definition, staffing and risk management.

Ensured product quality expectations are defined and known across the team.

Determined the team capacity and velocity based on historical data, scale and resources available.

Facilitated conflict resolutions and made sure the team was in one agreement.

Created and facilitated the team’s working agreement to guide toward their committed goals and objectives.

Assisted the product owner and team to gather requirements, define scope and allocate resources to meet project demands.

Identified and Analyzed risk and managed mitigation process with product owner and management.

Ensured the action items identified during the sprint retrospective were implemented.

Lead Retrospectives and process improvement effort to increase overall throughput and decrease lead time from prioritization to delivery.

Guided software development teams to deliver innovative products at market speed.

Sourcepoint Loan Processor

Houston, TX June 2013 – December 2014

Conceptualized Project management and subsequently increased team productivity.

Reviewed and maintained privacy of confidential documents and customer reviews used to implement adjustments regarding customer satisfaction rating.

Reanalyzed terms on properties and verified the co-ordination and accordance with the requirements set both by the governmental and institutional policies were up to par.

Executed quality control reviews, Risk Assessment, thoroughly reviewed Debt to Income, Housing Expense and Loan to Value ratios both for the lender and property respectively.

Ensured the validity of income, employment and financial capability of lender via credit reports and possible debt to asset ratio to cement the plausibility of a potential lender.

References available upon request.

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