Telesales Call Center
Resume:
Century Hobbs Enclosure
Peoria, IL *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
MAINTENANCE MAN/BUILDING MANAGER
BONDS ALL SERVICES - Peoria, IL
June 2016 to Present
DUTIES/JOB DESCRIPTION: Stands on feet for 7 hours or more, lifts 50 pounds or more at at time, worked in warehouses and storage garages to move products. Found materials on the shelves and wrapped them and put them on delivery truck, or pulling materials off the truck and putting them in the proper shelf spot. Load and unload materials from truck. Collect tenants rent and write tenants rent receipt. Also performs routine and extensive preventative maintenance and repair procedures on residential buildings, mechanical equipment. Cut grass, painting apartment buildings and work in hot conditions on roofs repairing them.
MUSIC ARTIST MANAGER
CASH WRAP MANAGEMENT - Peoria, IL
January 2015 to Present
DUTIES/JOB DESCRIPTION: Negotiating contracts and fees, finding and booking events and venues that match the artist's career strategy, advising on career decisions, publicity and promotion, helping them on career decisions such as which record producer to work with, or which songs to record and perform, and managing media relations. Book studio time, set up and repair musical equipment. TELESALES ADVISOR
STRIAGHT FORWARD CALL CENTER - Peoria, IL
July 2017 to January 2019
DUTIES/JOB DESCRIPTION: Demonstrate excellent judgment, the ability to motivate other sales staff, and deliver key insights from the customers point of view through understanding of the issues important to a manager. Make sound judgments, deliver proper information to handle difficult situations with a positive outcome over the phone. Be a leader to other sales advisors, offering encouragement and words of caution that the other advisors's respect. Speak with a personal conviction and genuineness that connects with those around you.
Education
High school diploma
Skills
• Type 42. w.p.m.
Using computers and the internet to manage databases, type documents, and e-mail Answering telephones and giving information to callers, taking messages, or transferring calls to the appropriate individuals
Creating, maintaining, and entering information into databases Using photocopiers, scanners, and fax machines, and performing other office duties
• Mowing
• Maintenance
• Negotiation
• Roofing
• Strategic Planning
• Lawn Care
• Contract Negotiation
• Plumbing
• Logistics
• Drywall
• Management
• Handyman
• Quality control
Languages
• English - Expert
Assessments
Work Style: Reliability — Proficient
February 2020
Tendency to be dependable and come to work
Full results: Proficient
Sales: Influence & Negotiation — Proficient
February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Retail customer service — Completed
March 2021
Comprehending and responding to retail customer needs Full results: Completed
Sales skills — Proficient
March 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate