Sales Manager Executive

CR Srinivasan

CONTACT NO- 956-***-**** & *************@*****.**.** .

United Toyota Mangalore -VP Sales & Marketing July 2022

DUTIES AND RESPONSIBILITIES

Able to develop dealership business plan and departmental objectives.

Drive dealerships targets are achieved as per plan.

Able to look at operations from macro perspective.

Able to guide his Managers and provide them proper directions.

Monitor Sales process for customers who come in contact with any dealership staff have a pleasant experience - CUSTOMER RELATION.

Able to review various MIS reports and JD Power reports and takes necessary corrective actions.

Conduct weekly meetings for SSI or any other customer satisfaction scores

Keep in touch with customers and employees regularly to understand ground realities.

Able to create a "customer friendly" culture in the organization.

Have good contacts in the automobile industry { OEM }, Commercial establishments, Corporate clients and business circle.

KPIs and KRAs

Retail & Whole Sales Target.

Stock Control Inventory ageing / Fund management / Collection plan.

20 % conversion through Pre-owned vehicles exchange.

Finance Penetration 50 % & Insurance 85 %.

Extended Warranty 90 %.

Tata Finance 40 %.

SSI > 90 % through CRM.

Accessories 7500 Rs per car.

Review Business Plan, P & L on a quarterly basis with MD.

Approving all recruitments (below manager level)

Liaising with the Principles when required.

Will therefore be responsible for the Health of the Dealership and will be reporting to the concerned directors.

Overall Admin, Decisions on Discipline, Maintaining public relations, relations with key Government agencies.

To build a culture that is customer centric in the organization and also keep employees motivated with HR recruitment policy.

Submit quote / tenders as per the deadline.

Competitors information.

Automobile Experience – REPORTING TO MD

Lakshmi TATA automobile Chennai

Business Head

Aug 2019 to March 2020

100 vehles per month

OMR Showroom chennai.

Khivraj Renault- Chennai.

Group Head Sales & Service

Jan 2016 to July 2019

260 to 100 p.m & Service inflow 1500 vehicles

3 Branches with 60 + staffs.

Lanson Toyota - Chennai

GM-Operation

Oct 2014 to Dec 2015.

100 to 120 vehicles / month

2 Branches with 40 + staffs.

DSC HYUNDAI - Chennai

Senior GM Sales & Service

Oct 2013 to Sep 2014

180 vehicle & Service inflow 7500

2 Sales Branches & 3 Service Points

DML MITSUBISHI – East Africa

National Sales Manager - Tanzania

Feb 2012 to Sep 2013

50 to 100 vehicles / month

3 S facilities operation

AMPL Volkswagen – Hyd. & Express Hyundai

HOD / CEO Sales

Feb 2010 to Oct 2011

75 to 225 vehicles / month

2 Branches with 50 + staffs

SBG Toyota- Oman

Senior Manager – Sales & After Sales

July 2004 to Feb 2010

50 to 110 Vehicles / month

Branch Head – 3 S

Achievements

Won 2016 Q1 KWID Chennai 25 % highest Market share AWARD… No -1 in south Zone.

Won 2016 Q1 Lodgy – MPV - 5 % highest market share AWARD… No -1 in south zone.

Won 2017-year BUSINESS HEAD AWARD for South zone and a Trip to SINGAPORE.

Won 2018 DIAMOND CLUB AWARD, KHIVRAJ Renault - Chennai NO. 3- PAN India.

Won SSI Award for Lanson Toyota Chennai 2014 /2015.

Won Moscow Trip Award for DSC Hyundai Chennai 2013 /2014.

Won SSI award for AMPL Volkswagen.

Won Award for SBG Toyota for consecutive 3 years – 2007, 2008 & 2009.

Won JAPAN TRIP AWARD for the Best Performance 2007 year.

Previous experience – FMCG, Consumer Durable & Paints: 1985 to 2004.

Parry & Company ltd

Sales Executive- Chennai

Oct.1985 to 1991

Won Best retail distribution award.

Parle Confectionary Ltd.

Territory supervisor- Tamilnadu-South

1991 to April’94

Won runner award for the Best performance

Philips India Ltd – Appliances.

State--Andhra & Kerala

May,94 to Feb, 98.

Won All in India Number 1 Sales Award during 1997

Wrigley India Ltd –Foods.

Area Sales Manager, TN-South

March.98 to Feb2000

Won increment in 6 months for the best performance.

Pidilite Industries Ltd

Area Manager - Tamilnadu & Kerala

April 00 to June 2001

Won 100 % target achievement during 2001.

Nerolac Paints -Chennai

Branch Head, Tamilnadu.

July 2001 to June.2003

Achieved 12 corers volume

Western Products Ltd

Sales manager – SAUDI ARABIA – JEDDAH.

July 2003 To Jan 2004

Manager - Southern Region of Saudi Arabia.

C R SRINIVASAN

D.O.B : 23.07.64, Age ; 57

Chennai & Bangalore.

Contact this candidate