Quality Manager Office Assistant
Resume:
Matthew Armanio
Wausau, WI *****
***********@*****.***
Summary
Degreed Chemistry/Physics professional with a passion for Quality and process improvements, actively looking to take the next step in my career within the Quality leadership arena.
Education
Bachelor of Science Chemistry/Physics
Cairo University, Egypt 2000
Certificates
PCQI – Certified Preventive Control Qualified Individual (FSPCA)
HACCP
SQF
Six Sigma Lean Professional (SSLP)
FSSC 22000, ISO 22000 Lead Auditor
Work Experience
Kerry- Rothschild, WI. Sep 2021- Present.
Quality Manager
Approve all written responses as required for customer communications (e.g. audit responses, complaint responses).
Review, approve and distribute raw material, packaging and finished product specifications.
Authorizes all facility changes following site change management processes.
Lead the effort for investigations through root cause analysis towards the development of corrective and preventive actions.
Perform customer specification reviews against standard product offering and process capability.
Develops stability data for existing products and new commercializations; including data to support packaging changes.
Approve the artwork and master copy for the labeling of all new and existing products.
Ensure the Plant systems, master documents, product documentation and products comply with the relevant Company, Customer and Regulatory cGMP requirements.
Provide feedback to Production on the quality of products produced through the issuance of Quality Alerts and Discrepancy reports.
Responsible for the Food Defence and Crisis Management Plan.
Responsible for ensuring and promoting operational safety, environmental protection and employee health/industrial hygiene within all Departments to comply with federal, state, local and Company rules and regulations.
Responsible for providing monthly facility training on relevant quality topics.
Responsible for interviewing, selecting, training, evaluating and disciplining employees.
Responsible for advancing the development of employees for the succession plan.
Lead a team of quality assurance and quality control leaders to ensure products are manufactured according to policy and in compliance with regulations and customer requirements.
Development and execution against a defined quality improvement plan organized by priority.
Pfizer- McPherson, KS. Aug 2019- Sep 2021.
Supplier Quality Manager
Perform supplier risk assessments coordinating data from multiple disciplines within the site and
corporation.
Audit suppliers against appropriate global requirements.
Liaise with procurement, supplier, and site management to resolve site supplier quality issues.
Responsible for compilation of supplier metrics for Annual Product Quality Reviews.
Maintaining working knowledge of cGMPs and emerging regulatory and compliance concerns as
related to supplier quality.
Developed quality metrics for monitoring Supply Quality and supplier performance
Review, evaluate and support complex assessments and investigations.
Communicates key quality and compliance initiatives, concerns, and project status to the Site
Leadership Team.
Drive change as required by the organization.
Glanbia (Optimum Nutrition), Aurora, IL Aug 2013 – Aug 2019
Quality Control Manager
Maintain supplier compliance on a risk-based methodology.
Conducts vendor and contract manufacturing visits, audits.
Implement programs to monitor production processes to ensure products within specifications.
Manage day-to-day quality processes to ensure issues are appropriately evaluated.
Establish /revise standard process to ensure appropriate resolution and management of the responsible task owner.
Responsible for ensuring, tracking and reporting quality and reliability for released products.
Improved FG site RFT from 82% to 96%
Chair meetings required to drive closure of quality issues.
Represent quality processes during internal and external audits.
Support new product design and development teams to launch new products with high quality that meet user needs.
Perform trace-abilities and investigation.
Continuous improvement of both existing and new procedures including quality, sanitation, safety, and manufacturing.
Investigation of consumer complaints and responses to departments, customers, and consumers.
Monthly Reports on Holds, Corrective Actions, Root Cause.
Manage Change Control process.
Responsible for coordination of written audits and third-party audits on site.
Disposition of raw material and finished goods for status updates of all goods.
SAP proficient user.
Provide guidance, recommendations, and implementation plans for adherence to new regulatory requirements or expectations.
Implement food safety plan in the guidance of 21 CFR 111
Coordinates with other managers and associates to identify critical success factors, develop measurement systems, and implement continuous process improvement methodologies.
Successfully obtained site Organic/Halal Certification.
Implemented new work process for Weighing Indigents (28% in site down time reduction)
Implemented change over matrix (7% in site down time reduction worth of $1.4M)
Glanbia (Optimum Nutrition), Aurora, IL Feb 2011 – Aug 2013
Quality Control Supervisor
Monitored all production activities to ensure that appropriate procedures and practices are followed throughout the process (Weigh Station Batch Approval, Blenders clearances, Lines Clearances, Final Inspection, Other)
Reviewing paperwork, charts, and documentation to ensure compliance to specifications, food safety programs and procedures.
Identifying and correcting issues that could result Nonconforming Products – GMP Corrective Action Report.
Monitoring Good Manufacturing Practices, HACCP, Allergen Program, and Plant Sanitation.
Reviewing the manufacturing orders and approving raw materials substations.
Tasting and approving blended products.
Investigating Finish Goods Status, if necessary prior release.
Familiar with the inventory system GP – Transfers, trace, investigations, etc.
Prepare monthly RMs reports
Scale verification program Coordinator.
Ownership of site environmental program.
Griffith Laboratories, Alsip, IL December 2010 – Feb 2011
Laboratory Quality Technician
Performed taste finished goods
Performed testing: Aroma, pH, Flavor, color, viscosity, Dough, Bicarbonate, titrations, piperine, asta, moisture, oil and protein.
Performed food safety and GMP
Family Programs, Darien, IL March 2010 – October 2010
Coordinator Assistant
Assist the Coordinator
Establish and process the library
Logistic support in events
Design the monthly newsletter monthly.
SpeedWay SuperAmerica, Lyons, IL September 2008 – June 2010
Shift Leader
Assist with customer problems
Cashier, receiving & handling eBay
Atson, LTD, Darien, IL October 2007 – January 2009
Office Assistant
Assist with customer problems
Translates Arabic writing to English for co-workers
Design utilizing Photoshop
Hostess International, Egypt Sept. 2004 – Sept. 2007
Laboratory Quality Chemist
Monitored production activities to ensure that appropriate procedures and practices are followed as related to Quality Assurance, company policies, and regulatory compliance
Performed Microbiological tests for Shigella, E. Coli, Staphylococcus, Yeast, and Mold
Performed testing on in-process products, finished goods, and raw materials
Performed taste testing, pH, weight, color, viscosity, and titrations
Reviewed paperwork, charts, and documentation to ensure compliance to specifications, food safety programs and procedures
Identified and corrected issues that could result in Nonconforming Products
Performed calibrations of QA equipment and plant temperature devices
Performed food safety and GMP audits once a week
Provided support to the Quality Manager on projects
Set up documentation on products and materials and customer complaint investigations related to the management of the Company Quality System
Working knowledge of Good Manufacturing Practices, HACCP, Plant Sanitation, and Quality control System background
FDA labeling of foods; able to prepare and edit retail food labels to comply with FDA regulations.
Skills
Quality control system background, plant sanitation, HACCP, FDA labeling compliance, working knowledge of MS Word, Excel, Power Point and Access, familiar with MRP software and system, document control software, Adobe Acrobat, Photoshop, and Illustrator CS4 and CorelDRAW 11, Fix computers (software problems & troubleshooting)
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