Summary
Over 20 years of excellence customer service skills. Able to work in fast pace environment as a team player, well organized, flexible,
Experience
Health and Human Services, HHS
• Midland, Texas
rocess all SNAP applications, Medicaid for Elderly and Disabled. Eligibility Medicaid Nursing Home. Follow all policies proceudres of the State of Texas and Federal guidelines. Phone calls to clt, family members, Non profit organizations, Law Offices, Nursing homes, Enter all application into computer application. Complete in timely manner, work under little supervision or non. Decisions on cases, accepting information given to us. Skills
HHS Health and Human Services
Medicad SNAP Eligibility
St. Joseph Health Center
Supervisor of PAS- Personal Assistant Service • Midland, Tx Responsibilities include set up file for approved Medicaid Provider, attendant service for the disabled and elderly. Phone calls to clt, Medicaid office, providers. Complete yearly assessments and supervisory visits. Resolve any issues patients had with attendants. Enter all case information in computer application. Set up classes/clinicals in our community, Assisted Living for diabetes, hypertension. ATake vitals and document on all patients. Attend Health Fairs in our community. Other duties as needed and instructed.
Skills
20+ years of excellence customer service, Process Eligibility of Medicaid for the Elderly and Disabled, Certify SNAP Applications, Follow State & Federal policies & guidelines, Team player, Communication skills, Time management, Bilingual, Customer service, Documentation review, Microsoft word, Leadership, Leadership Experience, decision making, Integrity, Time Management, Problem Solving, Punctuality Education
Midland College
Basics • Midland, Tx
Odessa College
Law Enforcement • Odessa, Tx
Peace Officer Certificate
Rachel Morales
6715 Rio Bravo St, Midland, Texas
*****************@*****.***
Languages
Fluent Spanish, Beginners Sign language