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Data Entry Customer Service

Location:
St. Louis, MO
Posted:
October 16, 2022

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Resume:

H Colleen McCa rey

www.linkedin.com/in/colleenmccaffrey

**** ******** ****,

Hazelwood, MO 63042

314-***-****

mccaffreyhcolleen@gmail.com

SUMMARY

MS Certified Specialist with years of cross-functional experience in accounting, administrative support, OS&D, freight claims, and research; a flexible team member who learns quickly, excels at analyzing. Looking for virtual or at-home work due to health issues.

EXPERIENCE

First Bank / Robert Half, Saint Louis, MO—

Accounting Clerk

07/2022 - 8/2022

Scanning and Auditing accounts

Enterprise Fleet / Professional Employment Group, Saint Louis, MO—

Office Assistant - Accounts Receivable

03/2022 - 7/2022

Inputting financial statements into Edge. Paying final bills in FACT and logging car sales for the Fleet Risk Management Team

MO Division of Employment Security / Robert Half, Saint Louis, MO—

Customer Service

07/2021 - 12/2021

Telephone customer service for Missouri Unemployment line using Cisco, Teams and Finesse.

City of St. Louis, Parks / Above All Sta ng, Saint Louis, MO— Accounting Clerk

02/2020 - 03/2020

Processing invoices, deposits and refunds. Sorting mail. Excel Spreadsheets for parks reservations, deposits and refunds.

Boxes, Inc. / Above All Sta ng, Saint Louis, MO—

Shipping Assistant

6/2019 - 12/2019

Scheduling daily shipments. Troubleshooting invoices via email and phone with Internal AP. Inventory tracking with barcodes. Excel Spreadsheets for inventory and shipment tracking. Use Amtech and SmartBOL.

Receivable Solutions, Saint Louis, MO—

Client Relations Specialist

10/2017 - 04/2019

Bank reconciliation with clients, including reviewing returned items on account, and handling reversals and chargebacks accordingly. Processing and accurately posting payments made by mail, ACH payments, along with posting any credit card payments and preparing and making bank deposits. Maintains client confidentiality, as well as good rapport with patients, physicians, 3rd party payors and other department representatives. Works effectively with other staff members to accomplish work and departmental goals. Answering calls, handling external and internal email inquiries, multiple daily file processing, cutting accounts payable checks.

SKILLS

● Administrative

Assisting

● Administrative

Support Work

● Audio Visual

Equipment

● Banking

● Bookkeeping /

Accounting

● Business

Administration Work

● Business

Management

● Calculator

● Cashier

● Computer Literate

● Copy Machine

● Customer Service

● Data Entry

● Document Scanning

● General Office

● Internet

Knowledgeable

● Label Maker

● Math Problem

Solving

● Multi-line Phone

● Online Banking

● Payroll Processing

● Scanner

● Ten Key

● Typing

● Windows

SOFTWARE

● Epic

● JDE

● Microsoft Access

● Microsoft Excel

● Microsoft Outlook

● Microsoft PowerPoint

● Microsoft Word

● PeachTree

● Peoplesoft

● Quickbooks

● SAP

● Timberline

KForce, Saint Louis, MO—

OS&D Specialist at Hillshire Farms

02/2017 - 05/2017

Over, short and damage claims on incoming freight and plant to plant freight using SAP. Auditing credits created by the Loss and Damage Prevention Team. Allied National Appliance/Indo, Saint Louis, MO—

OS&D Specialist / Shipping Coordinator

10/2014 - 11/2016

Damage claims on outgoing freight. Over and short claims on incoming freight. Scheduling daily shipments through Worldwide Express, Federal Express and Dugan Truck lines. Troubleshooting invoices via email and phone with AP Internal and external customer service.

Carboline Company, Saint Louis, MO—

Freight Analyst

01/2011 - 05/2014

Processed invoices in BAAn, processed Freight Claims with Carriers. Month End and Year End Close processing and analyzing including Journal Entries, Month End Reporting and Account reconciliation. Reconcile vendor statements including research and troubleshooting of disputed items. Internal and external customer service via email, fax and telephone.

Temporary Companies, Saint Louis, MO—

Accounts Payable Specialist

08/2009 - 11/2011

Process invoices in Peoplesoft Worked independently in reducing Open Receipts Report from 6 years in arrears to 6 months. Research Missing invoices using online in house software. Troubleshoot various accounts and submit invoices and manual check requests. Customer service for vendors via e-mail, fax and telephone. Reconcile vendor statements including research and troubleshooting of disputed items. Sara Lee, Earth City, MO—

A/P Associate

03/2008 - 08/2009

Accounts Payable using SAP software, data entry, troubleshooting, Excel Statements, vendor relations vial telephone and e-mail and internal relations. Charter Communications, Saint Louis, MO—

PO Accounts Payable

12/2005 - 03/2008

Accounts Payable using PeopleSoft/JDE software, data entry, voucher logging, Excel statements, vendor relations via telephone and email as well as internal relations and inquiries.

EDUCATION

Sanford Brown College, Des Peres, MO— Associate of Arts Degree Graduated 12/1/1999

Accounting and Business Management Major

CERTIFICATION

Microsoft O ce Specialist 2000 Certified (Excel, Word, Outlook)



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