Data Entry Customer Service
Resume:
H Colleen McCa rey
www.linkedin.com/in/colleenmccaffrey
Hazelwood, MO 63042
mccaffreyhcolleen@gmail.com
SUMMARY
MS Certified Specialist with years of cross-functional experience in accounting, administrative support, OS&D, freight claims, and research; a flexible team member who learns quickly, excels at analyzing. Looking for virtual or at-home work due to health issues.
EXPERIENCE
First Bank / Robert Half, Saint Louis, MO—
Accounting Clerk
07/2022 - 8/2022
Scanning and Auditing accounts
Enterprise Fleet / Professional Employment Group, Saint Louis, MO—
Office Assistant - Accounts Receivable
03/2022 - 7/2022
Inputting financial statements into Edge. Paying final bills in FACT and logging car sales for the Fleet Risk Management Team
MO Division of Employment Security / Robert Half, Saint Louis, MO—
Customer Service
07/2021 - 12/2021
Telephone customer service for Missouri Unemployment line using Cisco, Teams and Finesse.
City of St. Louis, Parks / Above All Sta ng, Saint Louis, MO— Accounting Clerk
02/2020 - 03/2020
Processing invoices, deposits and refunds. Sorting mail. Excel Spreadsheets for parks reservations, deposits and refunds.
Boxes, Inc. / Above All Sta ng, Saint Louis, MO—
Shipping Assistant
6/2019 - 12/2019
Scheduling daily shipments. Troubleshooting invoices via email and phone with Internal AP. Inventory tracking with barcodes. Excel Spreadsheets for inventory and shipment tracking. Use Amtech and SmartBOL.
Receivable Solutions, Saint Louis, MO—
Client Relations Specialist
10/2017 - 04/2019
Bank reconciliation with clients, including reviewing returned items on account, and handling reversals and chargebacks accordingly. Processing and accurately posting payments made by mail, ACH payments, along with posting any credit card payments and preparing and making bank deposits. Maintains client confidentiality, as well as good rapport with patients, physicians, 3rd party payors and other department representatives. Works effectively with other staff members to accomplish work and departmental goals. Answering calls, handling external and internal email inquiries, multiple daily file processing, cutting accounts payable checks.
SKILLS
● Administrative
Assisting
● Administrative
Support Work
● Audio Visual
Equipment
● Banking
● Bookkeeping /
Accounting
● Business
Administration Work
● Business
Management
● Calculator
● Cashier
● Computer Literate
● Copy Machine
● Customer Service
● Data Entry
● Document Scanning
● General Office
● Internet
Knowledgeable
● Label Maker
● Math Problem
Solving
● Multi-line Phone
● Online Banking
● Payroll Processing
● Scanner
● Ten Key
● Typing
● Windows
SOFTWARE
● Epic
● JDE
● Microsoft Access
● Microsoft Excel
● Microsoft Outlook
● Microsoft PowerPoint
● Microsoft Word
● PeachTree
● Peoplesoft
● Quickbooks
● SAP
● Timberline
KForce, Saint Louis, MO—
OS&D Specialist at Hillshire Farms
02/2017 - 05/2017
Over, short and damage claims on incoming freight and plant to plant freight using SAP. Auditing credits created by the Loss and Damage Prevention Team. Allied National Appliance/Indo, Saint Louis, MO—
OS&D Specialist / Shipping Coordinator
10/2014 - 11/2016
Damage claims on outgoing freight. Over and short claims on incoming freight. Scheduling daily shipments through Worldwide Express, Federal Express and Dugan Truck lines. Troubleshooting invoices via email and phone with AP Internal and external customer service.
Carboline Company, Saint Louis, MO—
Freight Analyst
01/2011 - 05/2014
Processed invoices in BAAn, processed Freight Claims with Carriers. Month End and Year End Close processing and analyzing including Journal Entries, Month End Reporting and Account reconciliation. Reconcile vendor statements including research and troubleshooting of disputed items. Internal and external customer service via email, fax and telephone.
Temporary Companies, Saint Louis, MO—
Accounts Payable Specialist
08/2009 - 11/2011
Process invoices in Peoplesoft Worked independently in reducing Open Receipts Report from 6 years in arrears to 6 months. Research Missing invoices using online in house software. Troubleshoot various accounts and submit invoices and manual check requests. Customer service for vendors via e-mail, fax and telephone. Reconcile vendor statements including research and troubleshooting of disputed items. Sara Lee, Earth City, MO—
A/P Associate
03/2008 - 08/2009
Accounts Payable using SAP software, data entry, troubleshooting, Excel Statements, vendor relations vial telephone and e-mail and internal relations. Charter Communications, Saint Louis, MO—
PO Accounts Payable
12/2005 - 03/2008
Accounts Payable using PeopleSoft/JDE software, data entry, voucher logging, Excel statements, vendor relations via telephone and email as well as internal relations and inquiries.
EDUCATION
Sanford Brown College, Des Peres, MO— Associate of Arts Degree Graduated 12/1/1999
Accounting and Business Management Major
CERTIFICATION
Microsoft O ce Specialist 2000 Certified (Excel, Word, Outlook)
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