DONNA
GARCIA
**** ******** ****** **, *. O. Box 1797, WILLMAR, MN 56201, 320-***-****, **************@*****.***
PROFESSIONAL SUMMARY
Well-organized Program Coordinator successful at keeping staff on-track, paperwork organized, and resources ready. Accomplished in fast-paced, high-stress environments with challenging performance expectations.
Adept at keeping operations successfully running and staff updated on new programs and protocols..
SKILLS
Eligibility determination
Promotional planning
Facility tours
Employee training
Personnel management
Program scheduling
Coordination
Time management
Scheduling
EXPERIENCE
Program Coordinator
Divine House Inc Willmar, MN
March 2019 - Current
Engaged clients with specific communications on-point with program guidelines..
Handled day-to-day operations and resolved unexpected challenges using smart strategies.
Coordinated tracking, reporting, and insights for program activities.
Trained staff in guidelines, processes, and procedures to maintain cohesive program operations.
Updated, maintained, and corrected program logs for recordkeeping.
Certified Nursing Assistant
Bethesda Willmar, MN
June 2017 - March 2019
Provides patient comfort by utilizing resources and materials;
transporting patients.
Answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor.
Document actions by completing forms, reports, logs, and records
Provides for activities of daily living by assisting with serving meals, feeding patients as necessary.
Ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
Sales Associate
Herbergers Willmar, MN
January 2017 - June 2017
Responsible for assisting customers throughout the buying process.
Greeting customers when they enter the store,
Helping customers find specific products and/or showing them how to use them
Ringing up customer purchases on the POS register.
Resolved customer concerns using strong communication and conflict management skills.
Helped customers navigate store, complete sales, and process returns.
Adapted to changing priorities and unexpected situations.
Assisted with receiving, pricing and merchandising.
Rotated stock using clearance markdowns and special sales promotions.
Managed multiple tasks simultaneously while meeting deadlines.
Built attractive displays and merchandised products.
EDUCATION
Law Enforcement
Ridgewater College, WILLMAR, MN
May 2012